
Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Range $16.00 - $17.50
Work Schedule
Flexible
Benefits
Health Insurance
Dental Insurance
Vision Insurance
401(k) matching
Life insurance
Paid Time Off
Employee Meal
Job Description
Dan's Management Co. is a well-established franchisee of Dunkin, operating since 1974 with numerous locations across Rhode Island and Connecticut. As a leader in the food service industry, Dan's Management Co. has built a strong reputation for outstanding leadership, dedication to personnel development, and a commitment to guest satisfaction. With over 1000 employees, this company is recognized as one of the top 100 largest employers in Rhode Island. Driven by core values such as People First, Integrity, and Customer Service Excellence, Dan's Management Co. focuses on creating a positive work environment where employees can thrive, grow, and advance their careers. The company prides itself on offering opportunities for professional growth through its Career Path Management training programs and promotes a culture of inclusivity and respect.
The role we are highlighting is for the position of Crew Member. This is an essential role where team members are tasked with delivering positive guest experiences by preparing food and beverages according to operational and quality standards established by the Dunkin franchise. Crew Members work in a fast-paced setting, collaborating with their colleagues to ensure every guest receives excellent customer service. The position offers flexible scheduling, averaging 30 hours per week, which allows employees to balance work with their personal lives. Crew Members start at $16 per hour and can potentially earn $17.50 or more per hour with tips from generous customers. The role's benefits include free coffee, donuts, an employee meal during shifts, paid time off, and opportunities for advancement through specialized training programs. Full-time employees may be eligible for extensive benefits such as medical, dental, vision coverage, 401(k) matching, life insurance, discounted tuition, college savings plans, and even mortgage programs.
As a Crew Member, individuals will engage directly with guests, greet and serve them while providing attentive and friendly customer service. Duties also include operating equipment for coffee, sandwich preparation, and other food service tasks, as well as handling POS transactions accurately. Maintaining the cleanliness of workstations and guest areas is critical, alongside adhering to operational standards and safety regulations. The company emphasizes a respectful and collaborative team environment where employees follow directions and work harmoniously with one another. Dan's Management Co. prides itself on a workplace that values diversity and equal opportunity and invites applicants from all backgrounds to apply without discrimination based on gender, age, race, or other legally protected statuses. This Crew Member role is an excellent opportunity for individuals looking to start or grow their career in the food service industry with a reputable company known for its stability and long history of success.
The role we are highlighting is for the position of Crew Member. This is an essential role where team members are tasked with delivering positive guest experiences by preparing food and beverages according to operational and quality standards established by the Dunkin franchise. Crew Members work in a fast-paced setting, collaborating with their colleagues to ensure every guest receives excellent customer service. The position offers flexible scheduling, averaging 30 hours per week, which allows employees to balance work with their personal lives. Crew Members start at $16 per hour and can potentially earn $17.50 or more per hour with tips from generous customers. The role's benefits include free coffee, donuts, an employee meal during shifts, paid time off, and opportunities for advancement through specialized training programs. Full-time employees may be eligible for extensive benefits such as medical, dental, vision coverage, 401(k) matching, life insurance, discounted tuition, college savings plans, and even mortgage programs.
As a Crew Member, individuals will engage directly with guests, greet and serve them while providing attentive and friendly customer service. Duties also include operating equipment for coffee, sandwich preparation, and other food service tasks, as well as handling POS transactions accurately. Maintaining the cleanliness of workstations and guest areas is critical, alongside adhering to operational standards and safety regulations. The company emphasizes a respectful and collaborative team environment where employees follow directions and work harmoniously with one another. Dan's Management Co. prides itself on a workplace that values diversity and equal opportunity and invites applicants from all backgrounds to apply without discrimination based on gender, age, race, or other legally protected statuses. This Crew Member role is an excellent opportunity for individuals looking to start or grow their career in the food service industry with a reputable company known for its stability and long history of success.
Job Requirements
- Minimum age requirements may apply
- ability to work flexible hours
- basic math skills for handling transactions
- prior experience in food service preferred but not required
- high school diploma or equivalent preferred
- ability to stand for extended periods
Job Qualifications
- Fluent in English
- capable of counting money and making change
- able to operate restaurant equipment
- strong customer service skills
- ability to work effectively in a fast-paced team environment
Job Duties
- Greets and serves guests while providing excellent customer service
- anticipates and understands guest needs and strives to exceed expectations
- operates coffee, sandwich, and other equipment
- POS transactions include entering orders and collecting payment with accuracy
- maintains clean workstations and guest areas
- follows direction, works well and interacts with others respectfully
- complies with all restaurant's, brand and franchisee policies and procedures
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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