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Job Overview
Employment Type
Full-time
Part-time
Hourly
Compensation
Hourly
Exact $16.00
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Federal Employees Medical Coverage
Full Insurance Coverage
401K with immediate vesting
company match
quarterly incentive program
vacation days
holiday days
sick days
Job Description
Ho-Chunk, Inc. is a reputable company operating within the hospitality and entertainment sector, known for its dedication to providing exceptional service and creating memorable experiences for its guests. The company values professionalism, ethical conduct, and team collaboration through a dynamic, guest-focused environment. Ho-Chunk, Inc. offers robust employee benefits such as federal employees medical coverage, full insurance options, a 401K plan with immediate vesting and company match, quarterly incentive programs, and paid vacation, holiday, and sick days. The organization embraces diversity and inclusion, committed to equal opportunity employment with preference given to persons of Indian descent as applicable by law.
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Job Requirements
- Must be 19 years or older
- high school diploma or education equivalent required
- previous customer service experience preferred
- ability to interact with mobile devices and touch screen technology
- previous experience using smartphones and/or tablets applications strongly preferred
- demonstrates commitment to guest service excellence and ethical conduct
- ability to secure and maintain NE Gaming License
- Food Handler Certification
- ServSafe Certification
- TIPS Alcohol Certification
Job Qualifications
- High school diploma or education equivalent
- previous customer service experience preferred
- ability to interact with mobile devices and touch screen technology
- previous experience using smartphones and/or tablets applications strongly preferred
- demonstrates commitment to guest service excellence and ethical conduct
- ability to secure and maintain NE Gaming License
- Food Handler Certification
- ServSafe Certification
- TIPS Alcohol Certification
Job Duties
- Provides information on all aspects of available services and facilities for guests
- greets guests and arrange seating, monitors room atmosphere
- quotes accurate waiting times and handle guest waiting lists or reservations in accordance with established procedure
- assists guest with special request
- communicates with co-workers and supervisor to ensure quality service
- maintains a seating chart for the restaurant including the bar and the lounge
- directs the flow of work for both wait staff and bus person
- updates the floor chart regularly throughout the shift
- cleans menus as required throughout the shift
- cleans and organizes the host stand daily
- light dusting and maintaining the work area
- assists wait staff as necessary with to go orders
- provides prompt, friendly greeting and proper seating of all guests of the restaurant
- ensures the smooth operation of the front of the restaurant
- comply with all departments and company rules and regulations
- attends periodic meetings and training sessions
- always present oneself in a neat and clean appearance
- performs other duties as assigned
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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