Alcohol Compliance Supervisor - Dilworth & Sister Cities Parks

Collingswood, NJ, USA|Onsite

Job Overview

Employment Type

Full-time

Work Schedule

Flexible

Weekend Shifts

Benefits

Health Insurance

Paid Time Off

flexible schedule

Employee assistance program

Career development opportunities

inclusive work environment

Retirement Plan

Job Description

Aramark is a global leader in providing food services, facilities management, and uniform services across various sectors including education, healthcare, business, and sports and leisure. Operating in 15 countries worldwide, Aramark is committed to delivering exceptional experiences to millions of guests daily while fostering a supportive and inclusive workplace for its employees. With a mission deeply rooted in service, the company is dedicated to making a positive impact on its partners, communities, and the planet. Aramark values equal employment opportunities and maintains a strong stance against discrimination across various characteristics such as race, gender, disability, and more, ensuring a respectful and diverse environment for all staff.

The role of the Alcohol Compliance Supervisor is pivotal within the venue's operations, focusing on the responsible and lawful service of alcohol. This position is essential in upholding local and state alcohol regulations, thereby ensuring the safety and well-being of all guests and staff. The Alcohol Compliance Supervisor is entrusted with monitoring the consumption of alcohol to prevent over-service, verifying the age of patrons through identification checks, and identifying any policy violations or suspicious behaviors related to alcohol use. By actively enforcing responsible alcohol service guidelines and supporting colleagues on compliance matters, the supervisor helps mitigate risks associated with alcohol consumption and enforces a safe and compliant environment.

In this dynamic role, the supervisor is responsible not only for enforcement but also for providing guidance and training to staff regarding alcohol policies and legal requirements. The position requires meticulous attention to detail in documenting alcohol-related observations and incidents, preparing reports, and communicating effectively with management and, when necessary, with regulatory bodies or law enforcement during audits or investigations. This comprehensive approach helps reduce legal liability for the venue and fosters a culture of safety and accountability.

The Alcohol Compliance Supervisor must be adaptable and ready to work flexible hours, including evenings, weekends, and holidays, ensuring continuous vigilance during peak times. Practical physical demands such as standing, walking, and occasional lifting are part of the job. This role is designed for individuals who can maintain composure and professionalism even in fast-paced and potentially challenging situations. By joining Aramark, the Alcohol Compliance Supervisor becomes part of a team that values skill development, responsive service, and a commitment to excellence. Overall, this position offers a meaningful opportunity to contribute to public safety and uphold high standards in alcohol service within a reputable and internationally recognized company.

Job Requirements

High school diploma or equivalent
previous experience in compliance, security, or hospitality preferred
strong understanding of local, state, and federal alcohol laws and company policies
high attention to detail
strong verbal and written communication skills
able to stand, walk, bend, and move for extended periods
willing to work flexible hours including evenings, weekends, and holidays
employment contingent on successful completion of a background screening

Job Qualifications

Strong understanding of local, state, and federal alcohol laws and company policies
high attention to detail and ability to identify signs of intoxication or non-compliance
strong verbal and written communication skills
ability to engage diplomatically with guests and staff
confident in making timely, sound decisions in fast-paced situations
maintains composure, fairness, and a professional demeanor at all times
able to stand, walk, bend, and move for extended periods
willing to work flexible hours including evenings, weekends, and holidays
high school diploma or equivalent
previous experience in compliance, security, or hospitality preferred

Job Duties

Observe and document alcohol-related concerns, policy violations, or suspicious behavior
check guest identification to verify legal drinking age and detect fraudulent or expired IDs
monitor guest intoxication levels and intervene as needed to prevent over-service
ensure adherence to responsible alcohol service guidelines, including drink limits per individual
report any policy violations or concerning behavior by staff or patrons to management
enforce responsible alcohol service practices in accordance with company and state regulations
serve as a resource to staff for questions or concerns regarding alcohol policies
monitor employee compliance with alcohol laws and internal procedures
maintain thorough and accurate records of observations, incidents, and compliance checks
prepare detailed reports of daily activities, including ID issues or other violations
provide end-of-shift briefings to management summarizing key incidents or concerns
collaborate with law enforcement or regulatory bodies during investigations or audits, as necessary
identify and address potential compliance risks proactively
assist in reducing legal liability and enhancing public safety through enforcement of alcohol-related protocols
support overall safety efforts to ensure a secure and compliant environment for guests and staff