Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $13.00 - $18.00
Work Schedule
Standard Hours
Flexible
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Training and Development
Job Description
Our client is a dynamic and rapidly expanding entity within the Albany hospitality industry, renowned for delivering exceptional dining and guest experiences. With a comprehensive portfolio of services that span from casual dining to banquet events, our client is dedicated to upholding high standards of hospitality which emphasize quality, cleanliness, and customer satisfaction. The enterprise operates with a diverse range of teams focused on different aspects of hospitality service, ensuring that each guest's experience is smooth, enjoyable, and memorable. As part of their continuous growth strategy, they are now offering multiple exciting employment opportunities across various hospitality roles in Albany,... Show More
Job Requirements
- High school diploma or equivalent
- Prior experience in hospitality or food service preferred
- Must be able to work flexible hours including weekends and holidays
- Good communication skills
- Ability to work as part of a team
- Reliable and punctual
- Must comply with health and safety regulations
- Strong customer service orientation
- Ability to handle fast-paced environment
- Basic cash handling abilities
- Physical capability to perform duties involving standing and carrying items
- Attention to detail
- Professional appearance and demeanor
Job Qualifications
- High school diploma or equivalent
- Previous experience in hospitality or food service preferred
- Strong customer service skills
- Good communication and interpersonal abilities
- Ability to work in a fast-paced environment
- Knowledge of food safety and sanitation standards
- Basic cash handling skills as applicable
- Ability to work flexible schedules including evenings, weekends, and holidays
- Team player with a positive attitude
- Detail-oriented and organized
- Ability to handle customer complaints professionally
- Familiarity with point-of-sale systems preferred
- Ability to lift and carry moderate weight
- Understanding of menu items and drink recipes
- Ability to stand for extended periods
- Basic understanding of health and safety regulations
Job Duties
- Assemble and disassemble breakfast buffet
- Ensure buffet remains well-stocked
- Receive beverage orders and relay to kitchen
- Provide condiments upon request
- Clear tables and remove cutlery and crockery
- Resolve customer queries and complaints
- Sweep, vacuum, and mop floors after meals
- Clean and sanitize tables and countertops
- Be attentive, friendly, and courteous to guests and staff
- Know restaurant and room service organization
- Have knowledge of menus and specials
- Service guests with food and beverages
- Pre-bus tables removing soiled dishes
- Perform cashiering and prepare shift paperwork
- Conduct opening and closing procedures
- Keep tables stocked, tidy, and clean
- Keep beverages full
- Breakdown soiled dish trays
- Answer telephone calls
- Upsell food and beverage items
- Receive and deliver orders and payments
- Serve food and beverages in a friendly manner
- Provide information on menu selections
- Present orders promptly
- Maintain dining ambiance
- Prepare tables with décor and utensils
- Adhere to sanitation and safety policies
- Assist patrons with menu choices and special dietary needs
- Transmit orders and update kitchen staff
- Remove courses and replenish utensils
- Acknowledge guests and invite return visits
- Obtain revenues and handle payments
- Remove used dishes and napkins
- Clean tables and replace linens
- Restock cutlery and glassware
- Refill condiments
- Assist waitstaff in bringing meals
- Clean dining area after service
- Deliver food orders accurately
- Uphold sanitation and food safety principles
- Bus tables by clearing dishes and trash
- Check customer satisfaction
- Relay customer feedback
- Set tables before service
- Handle customer requests
- Greet customers and assist with drink menus
- Take detailed drink orders
- Prepare beverages following recipes
- Serve drinks and food items
- Process payments
- Keep bar area clean
- Maintain stock of mugs and plates
- Report brewing equipment issues
- Comply with health regulations
- Communicate customer feedback
- Provide pleasant drinking experience
- Serve drinks while maintaining sanitation
- Prepare ingredients and follow recipes
- Handle alcohol safety and inventory
- Coordinate bar supplies and deliveries
- Contribute to drink menu planning
- Oversee bar operations in supervisor absence
- Conduct cleaning and dishwasher tasks
- Mentor new employees
- Handle customer complaints and suggestions
- Train personnel on equipment and cleaning
- Participate in quality and productivity programs
- Read event orders and complete setups
- Set tables uniformly
- Greet guests and respond to requests
- Use proper clearing and tray breakdown
- Assist in buffet and special setups
- Follow service policies and procedures
- Complete assigned side work
- Work flexible hours
- Welcome guests to venue
- Provide wait times and manage lists
- Handle reservations
- Escort customers to seating
- Provide menus and announce servers
- Coordinate seating with wait staff
- Maintain reception area cleanliness
- Manage guest needs and inquiries
- Support wait staff as needed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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