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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $20.00 - $23.50
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Tuition Reimbursement
Training and Development
Employee assistance program
Job Description
Signature Aviation is the world’s largest global network of private aviation terminals, boasting more than 225 locations worldwide. Renowned for delivering safe, convenient, and elevated private air travel experiences, Signature Aviation is a premier hospitality organization recognized as a Great Place to Work™. With a dedicated team of nearly 6,000 aviation experts and enthusiasts, the company prides itself on providing exceptional service to guests and the communities it serves. Signature Aviation nurtures a positive work environment by supporting employee well-being, professional development, and community engagement. From comprehensive health benefits to tuition reimbursement and employee assistance programs, the company is committed... Show More
Job Requirements
- High school diploma or GED
- Minimum age 18 years
- Pass company background checks and drug tests
- Meet airport security badge requirements
- Legally authorized to work in the jurisdiction
- Excellent vision and coordination, able to pass color vision test
- Possess valid state driver’s license or CDL if applicable
- Capable of following instructions and exercising good judgment
- Preferred 3 to 6 months of related experience or training
- Strong hospitality and guest service skills
- Proficient in English reading and communication
- Basic math skills for operational tasks
- Physically able to operate equipment and perform duties
- Able to follow multi-step instructions
- Effective interpersonal and multitasking skills
- Computer literate and able to complete training programs
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks including criminal and motor vehicle, drug tests, and airport security badge requirements
- Legal authorization to work in the jurisdiction of employment
- Excellent vision and coordination, able to pass color vision test for inspecting aviation fuel
- Valid state driver’s license, and commercial driver’s license (CDL) if required by location
- Ability to exercise good judgment and follow supervisor directives
- Preferred 3 to 6 months experience or training in aviation, customer service, or related field
- Excellent guest service skills with an energetic, outgoing personality
- Ability to read and comprehend safety and operating documents in English
- Strong communication skills in English
- Ability to perform simple arithmetic
- Physical ability to operate motor vehicles and ground support equipment safely
- Ability to carry out multi-step instructions
- Strong interpersonal skills for effective collaboration
- Ability to multitask while maintaining attention to detail
- Proficiency with computers, email, and company software
- Ability to complete required training programs timely
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and SOPs
- Collaborate with team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met
- Prepare for arriving and departing aircraft, perform open job tasks, and report safety concerns
- Operate and drive ground service equipment including fuel trucks, de-icing trucks, ground power units, tugs, and stair trucks
- Load and unload luggage and cargo into and out of aircraft or other transportation
- Provide professional and friendly guest service ensuring exceptional experience
- Offer safe and courteous transportation when driving shuttle vehicles
- Maintain safe, clean, and secure ramps and operations
- Handle fuel quality control, fuel receipt, inventory, and related documentation
- Enforce operational, safety, and guest service requirements
- Stop work and report unsafe conditions promptly
- Follow emergency response procedures during critical events
- Adhere to all security protocols dictated by Signature Aviation and the airport
- Create accurate records for time worked and services performed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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