Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
prescription drug coverage
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k) Plan
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and development programs
Employee assistance program (EAP)
employee perks
Job Description
Signature Aviation is the world’s largest global network of private aviation terminals, operating from more than 225 locations worldwide. With a steadfast commitment to delivering safe, convenient, and elevated experiences, Signature Aviation stands as a premier hospitality organization dedicated to redefining private air travel. They employ nearly 6,000 aviation experts passionate about excellence, professionalism, and service to guests and communities alike. The company has earned recognition as a certified Great Place to Work™, emphasizing its focus on creating a positive work environment while supporting employee well-being and professional growth. Signature Aviation proudly engages in community service efforts that elevate local... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by company insurance policies
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel
- Ability to pass a color vision test for inspecting aviation fuel
- Must possess a valid state driver’s license
- In some locations a commercial driver’s license (CDL) is required as dictated by local regulations and business needs
- Must be able to exercise good judgment and follow directions/directives from supervisor/management
- Preferred: three to six months experience and/or training in aviation, customer service or other related field or equivalent combination of education and experience and/or training
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements and be insurable
- Valid state driver’s license
- Preferred three to six months experience and/or training in aviation, customer service or related field or equivalent combination of education, experience and/or training
- Excellent guest service skills with an energetic, outgoing, guest-obsessed personality
- Ability to read and comprehend safety rules, operating instructions and procedure manuals in English
- Ability to communicate clearly in English in person, via telephone, radio, and in writing
- Ability to perform simple arithmetic such as addition, subtraction, multiplication, division, percentages, fractions, angles, degrees and time
- Physical ability to enter/exit and operate motor vehicles and ground support equipment safely
- Ability to carry out multi-step instructions and deal with standardized situations
- Excellent interpersonal skills for effective collaboration and guest service
- Ability to multitask while maintaining attention to detail
- Ability to use a computer, email, and learn company software
- Ability to complete training programs successfully and timely
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs) ensuring efficient and accurate communication through various methods to accomplish operational tasks
- Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing
- Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other mode of transportation
- Provide professional and friendly guest service while exhibiting a positive and helpful attitude ensuring guests always receive an exceptional experience
- Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo
- Maintain safe, clean, and secure ramps and operations
- Fuel handling including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation
- Understand, comply with, and enforce all operational, safety, and guest service requirements
- Stop work when an unsafe condition or act is likely to cause harm and report concerns to management
- Follow emergency response procedures during critical events
- Understand, comply with, and enforce all security protocols as dictated by Signature Aviation and the airport
- Create accurate records pertaining to time worked and activities and services performed
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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