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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
prescription drug coverage
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and Development
Employee assistance program
Job Description
Signature Aviation is a global leader in private aviation services, operating more than 225 locations worldwide. As the largest private aviation terminal network, Signature Aviation is renowned for providing safe, efficient, and elevated travel experiences for its prestigious clientele. The company is recognized as a premier hospitality organization and has earned certification as a Great Place to Work™, highlighting its dedication to fostering an inclusive, engaging, and supportive work environment. With close to 6,000 passionate aviation professionals, Signature Aviation’s mission is centered around excellence, not just in service delivery but also in community involvement, team well-being, and professional development. Their... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks including criminal and motor vehicle
- Ability to pass drug tests
- Must meet airport background check requirements to receive and maintain an airport security badge
- Must be insurable under company insurance policies
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination to move or direct aircraft and inspect fuel
- Ability to pass a color vision test
- Must possess a valid state driver’s license
- Commercial driver’s license (CDL) required in some locations
- Must be able to exercise good judgment and follow directions from supervisor
- Preferred experience or training in aviation, customer service, or related fields
- Excellent guest service skills
- Ability to read and comprehend documents and communicate in English
- Basic math skills
- Physical ability to operate vehicles and perform tasks at heights
- Ability to carry out multi-step instructions
- Good interpersonal skills
- Ability to multitask
- Computer literacy
- Ability to complete training programs successfully
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks including criminal and motor vehicle, drug tests, and meet airport background check requirements for an airport security badge
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination including ability to pass color vision test for inspecting aviation fuel
- Must possess a valid state driver's license, commercial driver’s license (CDL) required in some locations
- Ability to exercise good judgment and follow directions from supervisors
- Preferred three to six months experience or training in aviation, customer service, or related fields
- Excellent guest service skills with an energetic, outgoing, and guest-focused personality
- Ability to read and comprehend safety rules, operating instructions, and procedure manuals in English
- Ability to perform simple arithmetic including addition, subtraction, multiplication, division, fractions, percentages, angles, degrees, and time
- Ability to physically enter, exit, and operate motor vehicles and ground support equipment safely
- Ability to carry out multi-step instructions and handle standardized situations
- Strong interpersonal skills for effective collaboration and guest service
- Ability to multitask while maintaining attention to detail
- Ability to use computer, email, and company software
- Successful completion of training programs
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with SOPs ensuring efficient and accurate communication
- Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing
- Proactively prepare for arriving and departing aircraft, identify and perform open job tasks, and immediately speak up or point out observed safety concerns
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- Load and unload luggage and other cargo into or out of aircraft and from or into the terminal, guest vehicle, or other mode of transportation
- Provide professional and friendly guest service while exhibiting a positive and helpful attitude ensuring exceptional guest experience
- Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo
- Maintain safe, clean, and secure ramps and operations
- Fuel handling including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation
- Understand, comply with, and enforce all operational, safety, and guest service requirements
- Stop work when an unsafe condition or act is likely to cause harm and report concerns
- Follow emergency response procedures during critical events
- Understand, comply with, and enforce all security protocols as dictated by Signature Aviation and the airport
- Create accurate records pertaining to time worked and activities and services performed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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