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Job Overview
Employment Type
Full-time
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
Medical insurance
Prescription drug insurance
Dental Insurance
Vision Insurance
Health savings account
flexible spending accounts
Life insurance
Disability insurance
401(k) Plan
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Paid Maternity Leave
Tuition Reimbursement
Training and Development
Employee assistance program (EAP)
perks
Job Description
Signature Aviation is a leading global network of private aviation terminals with over 225 locations worldwide. As the largest provider in the private aviation industry, Signature Aviation is committed to delivering safe, convenient, and elevated experiences to its customers. Recognized as a premier hospitality organization and a certified Great Place to Work™, Signature Aviation upholds a culture that values its team and focuses on professional development and community engagement. With nearly 6,000 dedicated aviation experts and enthusiasts, the company continually redefines private air travel by offering exceptional services and fostering a supportive and inclusive working environment.
The Airside Experience Sp... Show More
The Airside Experience Sp... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks including criminal and motor vehicle
- Ability to pass drug tests
- Ability to meet airport background check requirements to receive and maintain an airport security badge
- Be insurable by the company's applicable insurance policies
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel
- Ability to pass a color vision test for inspecting aviation fuel
- Must possess a valid state driver's license
- Commercial driver's license (CDL) required in some locations as dictated by local regulations and business needs
- Ability to exercise good judgment and follow directions/directives from supervisor/management
- Preferred experience or training in aviation, customer service or related field
- Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals in English
- Ability to clearly communicate in English
- Ability to perform simple arithmetic
- Physical ability to enter/exit and operate motor vehicles and ground support equipment
- Ability to carry out multi-step instructions
- Ability to work well with others
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Ability to use computer and email
- Ability to complete training programs successfully and timely
Job Qualifications
- High School Diploma or General Education Degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks (criminal and motor vehicle), drug tests, meet airport background check requirements to receive and maintain an airport security badge, and be insurable by the company's applicable insurance policies
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination to move and/or direct aircraft and visually inspect aircraft fuel
- Ability to pass a color vision test for purposes of inspecting aviation fuel
- Must possess a valid state driver's license
- In some locations a commercial driver's license (CDL) is required as dictated by local regulations and business needs
- Must be able to exercise good judgment and follow directions/directives from supervisor/management
- Preferred: Three (3) to six (6) months experience and/or training in aviation, customer service or other related field
- or equivalent combination of education and experience and/or training
- Excellent guest service skills with an energetic, outgoing, and guest-obsessed personality
- Ability to read and comprehend documents such as safety rules, operating instructions, and procedure manuals in English
- Clearly communicate in English with others in person, via telephone, radio communicators, and in writing
- Ability to perform simple arithmetic (addition, subtraction, multiplication, division, percentages, fractions, angles, degrees, time)
- Must be able to physically enter/exit and operate motor vehicles and ground support equipment
- Ability to carry out multi-step instructions and deal with standardized situations
- Ability to get along and work well with others
- Ability to handle multiple tasks simultaneously while maintaining attention to detail
- Ability to use a computer and email
- Ability to successfully and timely complete Signature's training programs
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs)
- Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing
- Proactively prepare for arriving/departing aircraft, identify and perform open job tasks, and immediately speak up and/or point out observed safety concerns to all stakeholders
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks
- Load and unload luggage and other cargo into/out of aircraft and from/into the PAT, guest vehicle, or other transportation
- Provide professional and friendly guest service while exhibiting a positive and helpful attitude to everyone at all times
- Offer safe, convenient, and courteous transportation when driving shuttle vehicles to transport guests, luggage and cargo
- Maintain safe, clean, and secure ramps and operations
- Fuel handling including fuel quality control, fuel receipt, inventory and maintaining accurate related documentation
- Understand, comply with, and enforce all operational, safety, and guest service requirements for all aspects of the job
- Stop work when an unsafe condition or act is likely to cause harm to people, the environment, company or guest assets, or the company’s reputation and report concerns to the appropriate manager
- Follow emergency response procedures during critical events
- Understand, comply with, and enforce all security (physical, cyber and data) protocols dictated by Signature Aviation and the airport
- Create accurate records pertaining to time worked and activities and services performed
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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