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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $23.00 - $26.75
Work Schedule
Flexible
Weekend Shifts
Night Shifts
Benefits
401(k)
critical illness insurance
Hospital Indemnity insurance
accident insurance
Identity Theft Protection
legal services
Paid Time Off
Tuition Reimbursement
Training and Development
Employee assistance program
Job Description
Signature Aviation is a globally recognized leader in private aviation services with more than 225 locations worldwide. As the largest network of private aviation terminals, Signature Aviation is dedicated to providing safe, convenient, and elevated experiences to its clientele. This premier hospitality organization has earned the distinction of being a certified Great Place to Work, underscoring its commitment to creating a supportive and engaging work environment. Employing nearly 6,000 aviation professionals and enthusiasts, Signature Aviation prides itself on delivering excellence to guests and communities alike while fostering growth and well-being among its team members. With a strong focus on corporate... Show More
Job Requirements
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks including criminal and motor vehicle, drug tests, meet airport background check requirements for security badge, and be insurable by the company’s insurance policies
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination to move or direct aircraft and visually inspect aircraft fuel, ability to pass a color vision test
- Must possess a valid state driver’s license, commercial driver’s license (CDL) may be required depending on location
- Ability to exercise good judgment and follow directions
- Preferred 3 to 6 months experience or training in aviation, customer service or related field or equivalent combination of education and experience
- Excellent guest service skills with energetic and guest-obsessed personality
- Ability to read and comprehend safety rules, operating instructions and manuals in English
- Ability to communicate clearly in English in person, phone, radio and writing
- Ability to perform simple arithmetic calculations
- Physical ability to enter and operate vehicles and ground support equipment, and perform functions safely from elevated heights
- Ability to carry out multi-step instructions and handle standardized situations
- Excellent interpersonal skills and ability to collaborate with team members and serve guests
- Ability to multitask and maintain attention to detail
- Ability to use computers, email, learn company software and complete computer-based training
- Ability to complete Signature’s training programs successfully and timely.
Job Qualifications
- High school diploma or general education degree (GED)
- Minimum of 18 years of age
- Ability to pass company background checks including criminal and motor vehicle, drug tests, meet airport background check requirements for security badge, and be insurable by the company’s insurance policies
- Must be legally authorized to work in the jurisdiction of employment
- Excellent vision and coordination to move or direct aircraft and visually inspect aircraft fuel, ability to pass a color vision test
- Must possess a valid state driver’s license, commercial driver’s license (CDL) may be required depending on location
- Ability to exercise good judgment and follow directions
- Preferred 3 to 6 months experience or training in aviation, customer service or related field or equivalent combination of education and experience
- Excellent guest service skills with energetic and guest-obsessed personality
- Ability to read and comprehend safety rules, operating instructions and manuals in English
- Ability to communicate clearly in English in person, phone, radio and writing
- Ability to perform simple arithmetic calculations
- Physical ability to enter and operate vehicles and ground support equipment, and perform functions safely from elevated heights
- Ability to carry out multi-step instructions and handle standardized situations
- Excellent interpersonal skills and ability to collaborate with team members and serve guests
- Ability to multitask and maintain attention to detail
- Ability to use computers, email, learn company software and complete computer-based training
- Ability to complete Signature’s training programs successfully and timely.
Job Duties
- Work as part of a team to conduct airside operations safely and efficiently in accordance with established policies and standard operating procedures (SOPs)
- Collaborate, cooperate, and work closely with all team members, guests, clients, vendors, and aircraft crewmembers to ensure service needs are met, including fueling, de-icing, lavatory, ground power and potable water services, parking, marshalling, wing walking, delivering catering and towing
- Proactively prepare for arriving and departing aircraft, identify and perform open job tasks, and immediately speak up or point out observed safety concerns
- Operate and drive ground service equipment such as fuel trucks, de-icing trucks, ground power units, tugs, stair trucks, etc.
- Load and unload luggage and cargo into and out of aircraft and from into the PAT, guest vehicle, or other mode of transportation
- Provide professional and friendly guest service while exhibiting a positive and helpful attitude to ensure guests always receive an exceptional experience
- Offer safe, convenient, and courteous transportation when driving shuttle vehicle to transport guests, luggage and cargo
- Maintain safe, clean, and secure ramps and operations
- Handle fuel quality control, fuel receipt, inventory and maintain accurate related documentation
- Understand, comply with, and enforce all operational, safety, and guest service requirements
- Stop work when unsafe conditions or acts are likely to cause harm and report concerns to management
- Follow emergency response procedures during critical events
- Understand, comply with, and enforce all security protocols dictated by Signature Aviation and the airport
- Create accurate records pertaining to time worked and activities performed.
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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