You're Viewing 1 Of 95,000+ Jobs On OysterLink
New hospitality jobs added daily. Browse by role, pay, or location.
Job Overview
Employment Type
Full-time
Compensation
Salary
Range $50,000.00 - $55,000.00
Work Schedule
Flexible
Weekend Shifts
Benefits
401(k)
401(k) matching
Dental Insurance
Employee assistance program
employee discount
Flexible spending account
Health Insurance
Health savings account
Life insurance
On-the-job training
Opportunities for advancement
Paid Time Off
Parental leave
Pet insurance
Professional development assistance
Retirement Plan
Vision Insurance
Job Description
United Ground Express (UGE) is a recognized leader in providing essential ground handling services for United Airlines at airports across the United States. As an integral part of the aviation industry, UGE specializes in a broad range of airport operations, including passenger handling, baggage services, and aircraft servicing, making air travel safer, smoother, and more pleasant for millions of passengers each year. Operating in a dynamic, fast-paced, and customer-focused environment, UGE is committed to delivering the highest standards of service excellence, safety, and teamwork. This commitment is evident in their focus on creating an engaging workplace for employees where collaboration,... Show More
Job Requirements
- Must be flexible to work all shifts including holidays and weekends
- Ability to operate a computer to enter and retrieve data
- Ability to utilize radio equipment for communications
- Ability to lift 70lbs consistently
- Requires ability to sit, stand and walk for extended periods
- Ability to pass all pre-screening clearances applicable to position qualifications
- Ability to communicate and interact with others in English both oral and written
- Must be able to work in a dynamic, fast paced operational environment
Job Qualifications
- Previous supervisory experience required
- Previous service or operational experience required
- Ability to manage airport operations independently
- Cross-utilized experience above the wing and below the wing required
- Strong leadership skills with ability to motivate and coach others
- Strong communication and interpersonal skills
- Analytical thinking and goal-directed leadership
- Strong problem-solving skills and drive for excellence
- Organization and planning skills
Job Duties
- Assist the General Manager with day-to-day operations, service, financial and team performance
- Responsible for day-to-day operational and financial performance of assigned station, monitoring performance against plan and initiating corrective actions
- Ensure compliance with safety requirements including security checkpoint and GSC responsibilities
- Set a positive example for station team to ensure excellent customer service
- Maintain a positive work environment, strong employee relations, and collaborative relationships
- Solicit customer feedback to understand needs and improve travel experience
- Demonstrate a calm demeanor during high volume or irregular operations
- Provide coaching and direction to the station team to achieve operational goals
- Manage station budget, staffing forecasts and resource requirements
- Maintain station facilities, equipment, and professional appearance standards
- Ensure compliance with Station controls and Internal Audit standards
- Maintain strong relationships with OAL, airport authorities, vendors, governmental authorities, and internal divisions
- Manage vendor service contracts as required
- Provide remote support for other UGE functions as needed
- Work beyond scheduled times during irregular operations or business needs
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
Don't Stop At One Job - There's More
Create a free profile
We'll match you with best jobs
Get job offers faster
Search For More Opportunities:
More Jobs Like This: