Job Overview
Employment Type
Full-time
Part-time
Temporary
Hourly
Internship
Consulting
Compensation
Type:
Salary
Rate:
Range $90,581.05 - $115,135.98
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee travel benefits
Professional development opportunities
performance bonuses
Job Description
Qatar Airways is a global airline based in Doha, Qatar, known for its commitment to excellence and high-quality service across its wide network of destinations. The airline has experienced remarkable growth from a modest fleet to becoming a leading player in the aviation industry, renowned for setting trends and breaking records. As part of its commitment to delivering world-class services, Qatar Airways operates multiple business units that collectively ensure customers receive a seamless and premium travel experience. The organization encourages innovation, ambition, and the sharing of ideas within a diverse and dynamic global workforce, fostering an environment where employees can... Show More
Job Requirements
- Bachelor's degree in a relevant field
- minimum of 6 years job-related experience
- previous experience as an airport manager with a major airline
- in-depth knowledge of airport operations
- fluency in English
- ability to delegate tasks effectively
- strong mentoring and team-building skills
- adaptability to changing operational needs
- experience working in a multicultural environment
- understanding of program development and budget management
Job Qualifications
- Bachelor's degree with minimum of 6 years job-related experience
- relevant experience as an airport manager with a major airline
- extensive overall knowledge of all areas of airport operations
- fluent in written and spoken English, Maltese is of added value
- able to delegate work, set clear direction and manage workflow
- strong mentoring and coaching skills
- able to foster teamwork among team members
- dynamic and adaptable to ever changing operational requirements
- work experience in a multi-cultural environment
- knowledge of program development, budget preparation and administration
Job Duties
- Implements ground services strategy at the station level and provides insights into customer demands and operational constraints
- maintains station's NPS within targets and addresses any customer related issues and or challenges
- maintains high standard to enhance the customer experience
- evaluates and propose cost effective measures to reduce unit cost and enhance customer service delivery
- managing the day-to-day operations of the station and acting as liaison between airport service providers, government agencies & authorities and QR senior management
- responsible for the station's operations, safety and security, business and contingency plans, emergency and accidents response
- ensures that the overall airport operations meet QR's standard, policies and procedure and conforms to aviation regulatory requirements
- supports in the preparation of annual budgets proposals for the station
- manages station performance (KPI and SPI) and station readiness to any audit requirement both internal and external
- supports new station start up when required and conduct GHA technical assessment
- establishes the department or team's objectives and priorities to align with and support business objectives
Job Location
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