Job Overview
Employment Type
Full-time
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Career growth opportunities
Job Description
Qatar Airways Group is a global leader in the airline industry, known for its commitment to excellence and innovation. Established with just four aircraft, the company has rapidly expanded into a multifaceted organization delivering world-class services across 12 different business sectors. From enhancing customer experiences to optimizing their operational processes, Qatar Airways continues to break records and set new standards globally. The group's dedication to growth and quality service has made it an employer of choice for individuals seeking a rewarding and dynamic career in aviation and hospitality.
The Airport Services Agent position, based in Miami, Florida, offers a uniqu... Show More
The Airport Services Agent position, based in Miami, Florida, offers a uniqu... Show More
Job Requirements
- High school qualification
- Minimum two years of experience in a customer facing airport role
- Computer literacy
- Proficiency in MS Office
- High energy and positive attitude
- Ability to work shifts
- Current legal right to live and work in the United States
- No visa sponsorship eligibility
Job Qualifications
- High school qualification combined with a minimum of two years of experience in a similar customer facing role within the airport environment
- Computer literacy and proficiency in MS Office
- High energy and positive attitude
- Ability to work shifts
- Right to live and work in the United States
- No visa sponsorship available
Job Duties
- Delivering the highest level of customer service at all customer touch points
- Constant liaison with check-in, boarding gate, ramp, cargo, lounge
- Supervising service partners' activities for the smooth acceptance of passengers
- Directing arriving/departing passengers to respective areas such as arrival hall, transfer area, departure gate, lounge
- Checking entry requirements (visas, residence permits) are met
- Coordinating with cargo, fueling company, baggage makeup area, aircraft loading team, catering suppliers for a smooth turnaround
- Handling of company mail
- Performing pre- and post-flight administration duties
- Handling baggage claims
- Ensuring compliance with QR safety and security requirements
- On time performance
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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