Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $38,476.55 - $44,664.19
Work Schedule
Rotating Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Life insurance
Job Description
Qatar Airways Group began its journey with just four aircraft and has since evolved into a global leader in the aviation industry, operating across 12 distinct businesses united under one brand. Known for rapid growth, record-breaking achievements, and trailblazing trends, Qatar Airways exemplifies a commitment to excellence and innovation. The group fosters a dynamic workplace where ambition and creativity flourish, empowering employees to contribute meaningfully to a legacy of determination and spectacular growth. Each team member plays a crucial role, whether delivering exceptional customer experiences on the front lines or driving innovation behind the scenes. The airline embraces challenges, viewing... Show More
Job Requirements
- Legal rights to live and work in the US
- high school diploma or equivalent
- prior experience in customer service
- ability to work in a fast-paced and demanding environment
- strong communication skills
- willingness to work shifts
- ability to coordinate with multiple teams
- proficiency in computer use
Job Qualifications
- Job-related experience in customer services
- high energy and positive attitude are necessary to perform well in this very high pressured and demanding environment
- high level of computer literacy
- excellent customer focus and service delivery
- good interpersonal skills and strong team orientation
- ability to work shifts is essential
Job Duties
- Liaising with check-in, transfer desk and other related areas for the smooth acceptance of passengers
- escorting and directing arriving and departing passengers to the respective areas such as hotel desk, visa counter, transfer desk, premium lounges and boarding gates
- assisting the Duty Officer in handling company materials and records
- liaising with the Ground Handling agent (GHA) for quick processing of hotel and transfer passengers
- ensuring passengers are assisted smoothly through airport facilities
- performing other related duties for the purpose of ensuring the efficient and effective functioning of the work unit
- supervising GHA staff during all flights to ensure Qatar Airways standards of service quality is maintained
- organizing check-in counters and coordinating documentation issues
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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