Job Overview
Employment Type
Temporary
Compensation
Type:
Hourly
Rate:
Exact $18.15
Work Schedule
Flexible
Weekend Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
flexible scheduling
Job Description
JetBlue Airways is a leading American airline known for its commitment to customer service, innovation, and safety. With an extensive network of destinations and a strong focus on creating an enjoyable travel experience, JetBlue has positioned itself as a preferred choice for domestic and international air travelers. The company operates a modern fleet and continually invests in technology and training to ensure excellence in performance and customer satisfaction. JetBlue’s culture emphasizes values such as safety, caring, integrity, passion, and fun, fostering an engaging environment for both its employees and customers. The airline prides itself on offering award-winning services and a... Show More
Job Requirements
- High School Diploma or General Education Development (GED) Diploma
- at least eighteen (18) years old
- one (1) year of customer service, volunteer or sales experience
- strong interpersonal and listening skills
- complete fluency in written and spoken English
- must be able to adhere to JetBlue Uniform Policy Manual Standards
- able to travel and/or work variable hours, flexible shifts, including holidays and weekends
- experience using a mouse, computer, keyboard and basic word processing, email and office applications
- must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements
- must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- experience performing under pressure and within fixed time constraints
- depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways’ insurance standards
- depending on location, may need to acquire and maintain a United States Customs Clearance
- available for overnight travel (10%)
- must pass a ten (10) year background check and pre-employment drug test
- must be legally eligible to work in the country in which the position is located
- authorization to work in the US is required
- for internal candidates, good standing in attendance performance and safety
Job Qualifications
- High School Diploma or General Education Development (GED) Diploma
- at least eighteen (18) years old
- one (1) year of customer service, volunteer or sales experience
- strong interpersonal and listening skills
- complete fluency in written and spoken English
- experience using a mouse, computer, keyboard and basic word processing, email and office applications
- must be able to use handheld radios and microphones to communicate and make terminal announcements
- must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
- experience performing under pressure and within fixed time constraints
- able to travel and/or work variable hours, flexible shifts, including holidays and weekends
- depending on location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways’ insurance standards
- depending on location, may need to acquire and maintain a United States Customs Clearance
- available for overnight travel (10%)
- must pass a ten (10) year background check and pre-employment drug test
- must be legally eligible to work in the country in which the position is located
- authorization to work in the US is required
- for internal candidates, good standing in attendance performance and safety
Job Duties
- Provide exceptional customer service
- conduct check-in process for customers via computer
- verify customers' personal identification
- tag, lift, and handle customer luggage
- announce flight arrivals, departures, and pre-boarding information via the public address system
- communicate with customers to keep them constantly informed
- offer ancillary products such as "even more speed" and "even more space"
- coordinate duties with coworkers and other departments to ensure proper handling of customers
- help prepare aircraft cabin for customer boarding and departure, including light cleaning
- operate airport equipment such as jet bridge, turbo way, airstairs
- assist customers with special needs
- perform and rotate through all Airport Operations related functions
- ensure and maintain a safe environment and operation
- perform other duties as assigned
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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