Airport Operations Crew Seasonal PT

Philadelphia, PA, USA|Onsite

Job Overview

Employment Type

Part-time

Compensation

Type:

Hourly

Rate:

Range $15.00 - $20.00

Benefits

Health Insurance

Paid Time Off

401(k) retirement plan

Employee Discounts

Training and development opportunities

Employee assistance program

travel privileges

Job Description

JetBlue Airways is a renowned American low-cost airline known for providing exceptional customer service and an enjoyable flying experience. With its headquarters in Long Island City, New York, JetBlue has grown to become a major player in the airline industry, operating flights to numerous domestic and international destinations. The company prides itself on its commitment to safety, customer satisfaction, and innovation. JetBlue offers a dynamic and inclusive work environment where employees are encouraged to embody core values such as safety, caring, integrity, passion, and fun, which collectively contribute to its status as a beloved airline among travelers.

The Airport Op... Show More

Job Requirements

High school diploma or general education development (GED) diploma
at least eighteen (18) years old
one (1) year of customer service, volunteer or sales experience
strong interpersonal and listening skills
candidates must complete an assessment that evaluates job qualifications/characteristics of adaptability, customer service, and safety orientation using AI or statistically based scoring
complete fluency in written and spoken English
must be able to adhere to JetBlue Uniform Policy Manual standards
able to travel and/or work variable hours, flexible shifts, including holidays and weekends
experience using a mouse, computer, keyboard and basic word processing, email and office applications
must be able to use handheld radios and microphones to communicate with operations and make all terminal announcements
must be able to acquire and maintain a valid Security Identification Display Area (SIDA) Badge
experience performing under pressure and within fixed time constraints
depending upon location, may need to possess and maintain a valid Driver License and a driving record that meets JetBlue Airways' insurance standards
depending on location, may need to acquire and maintain a United States Customs Clearance
available for overnight travel (10%)
must pass a ten (10) year background check and pre-employment drug test
must be legally eligible to work in the country in which the position is located
authorization to work in the US is required, this position is not eligible for visa sponsorship
for internal candidates, good standing in attendance performance and safety

Job Qualifications

High school diploma or GED diploma
at least eighteen years old
one year of customer service, volunteer or sales experience
strong interpersonal and listening skills
complete fluency in written and spoken English
able to adhere to uniform policy standards
experience using computer and office applications
able to use handheld radios and microphones
able to acquire and maintain a valid Security Identification Display Area badge
experience performing under pressure and within time constraints
able to travel and/or work flexible hours including holidays and weekends
must pass a background check and pre-employment drug test
legally eligible to work in the US
good attendance and safety performance for internal candidates

Job Duties

Provide exceptional customer service
conduct check-in process for customers via computer
verify customers' personal identification
tag, lift, and handle customer luggage
announce flight arrivals, departures, and pre-boarding information via the public address system
communicate with customers to keep them informed
offer ancillary products to customers
coordinate duties with coworkers and other departments
help prepare aircraft cabin for boarding and departure
operate airport equipment such as jet bridges and airstairs
assist customers with special needs
perform and/or rotate through all airport operations related functions
ensure and maintain a safe environment and operation
perform other duties as assigned

Job Location

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