Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $42,200.00 - $54,800.00
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Life insurance
Disability insurance
voluntary benefits
Transportation benefit
401(k) retirement plan
Training
Employee Discounts
Employee assistance program
Community Involvement Opportunities
Job Description
Avis Budget Group is a leading global provider of mobility solutions, operating in the car and truck rental industry. Recognized worldwide for its commitment to providing outstanding customer service and innovative rental options, Avis Budget Group serves millions of customers through its multiple brands, including Avis, Budget, and Zipcar. The company focuses on offering flexible, convenient, and affordable rental experiences to its diverse clientele, spanning leisure travelers, business professionals, and commercial clients. Employing a large and talented workforce, Avis Budget Group continuously seeks to enhance its service delivery through technology, operational excellence, and employee engagement.
As an Airport Ma... Show More
As an Airport Ma... Show More
Job Requirements
- Bachelor's Degree or equivalent
- 1+ years of leadership and management experience
- Experience in car/truck rental preferred
- Working knowledge of profit and loss statements
- Strong decision making ability and independent judgment
- Strong analytical and math skills
- Excellent management skills
- Strong communication skills
- Strong organization and administration skills
- Strong time-management and multi-tasking skills
- Strong customer service skills
- Strong problem-solving skills
- Working knowledge of MS Office, BART and O2
- Willingness to travel
Job Qualifications
- Bachelor's Degree or equivalent
- 1+ years of leadership and management experience
- Experience in car/truck rental preferred
- knowledge of human resources, training, customer service and general operations
- Working knowledge of profit and loss statements
- Strong decision making ability and independent judgment
- Strong analytical and math skills
- Excellent management skills
- Strong communication skills
- Strong organization and administration skills
- Strong time-management and multi-tasking skills
- Strong customer service skills
- Strong problem-solving skills and results-driven orientation
- Working knowledge of MS Office, BART and O2
- Willingness to travel
Job Duties
- Manage all activities at an airport related to servicing of customers at the rental counter and arranging for the rental of vehicles, the selling of incremental products to customers, and the cleaning and preparation of returned vehicles for the next rental
- Manage, plan, and implement staffing schedules based on business demands and transaction levels and oversee exempt and nonexempt personnel
- Oversee shuttling of customers from rental counters to cars or from cars to airline terminal
- Ensure customer complaints are handled and resolved in a timely and effective manner
- Provide statistical information relating to transaction and revenue projects
- Assist management in the preparation of annual budget
- Monitor the price of gasoline charges currently being paid
- Implement HR policies
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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