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Airport Lounge Wait Staff

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $14.20
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Work Schedule

Flexible
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Benefits

Flexible work environment
ongoing training and development
Paid Time Off
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401k plan
Employee Discount Programs
Free shift meals (location dependent)
Uniforms (location dependent)
Safety shoes (location dependent)
Public transportation support or parking (location dependent)

Job Description

Sodexo is a global leader in providing integrated facilities management and food services, dedicated to improving quality of life and fostering a better everyday experience for clients and customers worldwide. Operating across various sectors including corporate, healthcare, education, and leisure, Sodexo prides itself on its commitment to sustainability, diversity, and inclusion. With a strong presence at airports through its Delta Sky Club locations, Sodexo creates premium environments where travelers can relax and rejuvenate before their flights. The Delta Sky Club at JAX is one such location where excellence in customer service and high-quality offerings are paramount.

The Airport Lounge Wait Staff role at Sodexo within the Delta Sky Club in Jacksonville (JAX) is a full-time position offering a starting wage of $14.20 per hour. The ideal candidate will work varying shifts with open availability preferred, allowing for flexibility and adaptability. This role provides an excellent opportunity for individuals looking to grow their career in hospitality and customer service within a globally respected organization.

As Airport Lounge Wait Staff, you will be the face of the Delta Sky Club, delivering exceptional and attentive service to airport lounge patrons. Your responsibilities will include welcoming and seating guests, presenting menus, and introducing special offerings. You will offer knowledgeable recommendations on Sodexo's restaurant menu, including fresh-made enteés, appetizers, desserts, and beverages, as well as answer guest inquiries regarding menu items, allergens, and preparation methods. Accuracy and timeliness are essential when taking and relaying orders to the kitchen, ensuring a smooth and efficient dining experience.

The role requires physical stamina as it involves significant walking, standing for extended periods, and the ability to lift and carry items up to 35 pounds frequently and occasionally up to 50 pounds. Repetitive motions and dexterity in handling food and beverage service items are part of the daily routine. Attending work punctually and with regularity is crucial to maintaining excellent service standards.

This position is well suited for individuals with a high school diploma or equivalent, with little to no experience required, making it accessible for those starting out in the hospitality industry or seeking to develop their skills further. Compliance with local laws regarding alcohol service, including possessing or obtaining certifications such as TIPS or TEAM, where applicable, is necessary.

At Sodexo, you will find more than just a job. You will be part of a supportive and flexible work environment that values work-life balance, enabling you to be present for important personal moments. The company provides continuous training and development opportunities to help you advance your career. The comprehensive benefits package includes paid time off, holidays, medical, dental, vision coverage, 401k plan, tuition reimbursement, and employee discounts. Additional benefits like free meals during shifts, uniforms, safety shoes, and transport support may be available depending on the location.

Sodexo's culture emphasizes respect, inclusion, and valuing each individual's unique contributions. Employees are encouraged to bring their authentic selves to work, knowing their ideas and opinions matter. Equal employment opportunities are extended to all qualified candidates regardless of race, gender, nationality, disability, or other protected characteristics, reflecting the company's commitment to a diverse and equitable workplace.

Joining Sodexo as Airport Lounge Wait Staff means stepping into a role where your efforts directly enhance the customer experience in a high-profile airport environment. You will develop valuable hospitality skills and become part of a team dedicated to making every guest's visit memorable. This position is ideal for driven individuals eager to grow within a stable and globally recognized company.

Job Requirements

  • High school diploma or equivalent
  • 0 to 1 year related experience
  • must meet minimum age requirements for alcohol service if applicable
  • valid alcohol service certification like TIPS or TEAM if required
  • ability to stand and walk for extended periods
  • ability to lift 35 pounds frequently and 50 pounds occasionally
  • ability to perform repetitive motions
  • excellent attendance and punctuality
  • ability to use hands and arms for handling and reaching
  • ability to taste and smell

Job Qualifications

  • High school diploma or GED
  • 0 to 1 year related experience
  • valid TIPS or TEAM certification if applicable
  • knowledge of alcohol service regulations
  • strong communication and interpersonal skills
  • ability to provide professional, friendly, and attentive service
  • ability to work as part of a team
  • basic understanding of food and beverage service
  • customer-focused attitude

Job Duties

  • Greet and seat guests
  • present menus and introduce specials or menu changes
  • provide knowledgeable recommendations on meals, beverages, and wine
  • answer questions about menu items, allergens, and preparation
  • accurately take and relay orders to the kitchen
  • confirm orders with guests
  • check all items for quality and completeness
  • monitor guest needs
  • respond to requests and address concerns or complaints
  • perform significant walking and mobility tasks
  • stand for extended periods of time
  • lift up to 35 pounds frequently and occasionally lift up to 50 pounds
  • perform repetitive motions
  • attend work and show for scheduled shifts on time
  • perform other duties as assigned depending on business needs

Job Criteria

Experience

Entry Level (1-2 years)


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