Airport Lounge Wait Staff

Sodexo is a global leader in providing high-quality food services and facilities management, dedicated to improving the quality of life for the people they serve. Operating in airports, corporate sites, healthcare facilities, educational institutions, and various other sectors, Sodexo focuses on delivering exceptional experiences through a wide range of services including food service, catering, and integrated facilities management solutions. Recognized for its commitment to diversity, inclusion, and employee well-being, Sodexo fosters a supportive workplace environment where employees are valued, respected, and encouraged to grow professionally. Sodexo’s mission to create a better everyday for everyone aligns with their core values of culture and belonging, ensuring that every team member can bring their authentic selves to the workplace.

The role of Airport Lounge Wait Staff at Sodexo, located at the LOT Polish Airlines terminal at Chicago O'Hare International Airport (ORD), offers a full-time employment opportunity with a competitive pay rate of $18.65 per hour. This position is pivotal in delivering an outstanding customer experience within the airport lounge environment. The Airport Lounge Wait Staff member is responsible for providing attentive, friendly, and efficient table service in a fast-paced airport lounge setting. Duties include greeting and seating guests, presenting menus, and recommending food and beverage items, all while upholding the high service standards expected by Sodexo and its clients.

This role demands a professional demeanor and an ability to exceed customer expectations by delivering made-to-order entrées, appetizers, desserts, and beverage items with accuracy and care. The successful candidate will confidently answer questions regarding menu items, including allergens and preparation methods, and will ensure the highest quality and presentation standards are met with every order.

In addition to customer interaction, the position requires substantial physical activity including walking or standing for extended periods, and handling items weighing up to 35 pounds regularly and occasionally up to 50 pounds. The candidate must demonstrate excellent mobility, sensory ability, and the skill to perform repetitive motions. Moreover, the role may require compliance with alcohol service regulations and certifications such as TIPS or TEAM, depending on the location and client requirements.

Sodexo provides a flexible and supportive work environment that values work-life balance, enabling employees to be present for life’s important moments. They offer extensive training and career development opportunities aimed at turning the role into a rewarding career path. The benefits package includes paid time off, holidays, medical, dental, and vision coverage, tuition reimbursement, 401(k) plan, and employee discounts. Certain locations may also offer additional perks such as free or subsidized meals, uniforms, safety shoes, and transportation support.

Working at Sodexo means joining a diverse and inclusive team committed to fair treatment and equal opportunities for all. The company is an equal opportunity employer that values diversity in its workforce and fosters an environment where every employee feels they belong. Candidates who join Sodexo can expect a meaningful work experience where their contributions count and their ideas are respected, all while building skills and advancing their careers in a global service-leading company.