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Airport Lounge Wait Staff

Job Overview

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Employment Type

Full-time
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Compensation

Hourly
Exact $18.65
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Benefits

Flexible work environment
ongoing training and development
Paid Time Off
Holidays
Medical insurance
Dental Insurance
Vision Insurance
Tuition Reimbursement
401k
discount programs

Job Description

Sodexo is a global leader in the provision of integrated facilities management and food services, committed to enhancing quality of life and improving everyday experiences for its clients and customers. With a presence worldwide, Sodexo collaborates with diverse industries including corporate sectors, healthcare, education, and leisure, providing tailored services that focus on hospitality, sustainability, and operational efficiency. The company fosters a vibrant, inclusive, and supportive culture where employees are encouraged to thrive, contribute ideas, and grow professionally in a respectful and fair environment. Sodexo’s core values emphasize culture, belonging, and equal opportunity, promoting diversity across all levels of the organization.

The Airport Lounge Wait Staff position at Sodexo offers an exciting opportunity to join a reputable service company dedicated to delivering exceptional customer experiences in a high-profile airport lounge environment. This full-time role is based at the LOT POLISH AIRLINES lounge in Chicago O'Hare International Airport (location code ORD - 95470001) and provides a competitive pay rate of $18.65 per hour. As an Airport Lounge Wait Staff member, your role is pivotal in welcoming and attending to travelers with warmth and professionalism, ensuring a memorable and comfortable airport lounge experience.

This position involves working afternoon and evening shifts on varying days, which will be clarified during the interview process. The Airport Lounge Wait Staff is responsible for delivering courteous, prompt service without tipping, operating with integrity and a focus on guest satisfaction. Duties include seating guests, presenting menus, serving food at limited tables using proper etiquette, handling payments or directing customers to the cashier, and assisting with food preparation and storage as needed. Punctuality, reliability, and a team-oriented attitude are essential characteristics for success in this role.

Candidates will benefit from a flexible and supportive work environment that recognizes the importance of work-life balance. Sodexo supports continuous professional development through training and advancement opportunities, enabling employees to build long-lasting careers. Furthermore, the company offers a comprehensive benefits package including paid time off, holidays, medical, dental, and vision benefits, tuition reimbursement, 401k plans, discount programs, and more. Site-specific benefits may also be available, such as shift meals, uniforms, safety shoes, and transportation support.

Joining Sodexo means becoming part of a purpose-driven company that values each individual, promotes a culture of inclusiveness, and actively supports employees’ wellbeing. The Airport Lounge Wait Staff role is ideal for individuals who thrive in dynamic, customer-facing environments, are adaptable, and take pride in creating positive experiences for every guest. This position offers a chance to contribute meaningfully to the quality of life of travelers while developing your service skills in a globally recognized brand dedicated to excellence and sustainability.

Job Requirements

  • High school diploma or equivalent
  • 0 - 1 year of related experience preferred
  • Ability to work afternoon and evening shifts
  • Strong customer service orientation
  • Ability to operate cash register or handle payments preferred
  • Must be punctual and reliable
  • Ability to follow instructions and work within a team setting

Job Qualifications

  • Team-oriented and adaptable
  • Reliable and nurturing a healthy and safe working environment
  • 0 - 1 year of related experience is beneficial
  • Strong customer service skills
  • Ability to work afternoon and evening shifts
  • Good communication skills
  • Ability to work in a fast-paced environment

Job Duties

  • Serves food to customers at a limited number of tables using proper rules of etiquette
  • Greet and seat customers and present customers with menus
  • May accept payment, refer customers to the cashier or operate the cash register
  • May assist others in the preparation of foods and properly store food
  • Attend work and show for scheduled shift on time with satisfactory regularity
  • Perform other duties as assigned, which can vary by account depending on business necessities and client requirements

Job Criteria

Experience

Entry Level (1-2 years)


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