Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Training and Development
Job Description
The hiring establishment is an airline company, specializing in providing comprehensive air travel services. The company prides itself on delivering exceptional passenger experiences and maintaining high standards of customer service across its operations at various airports. Known for its commitment to safety, efficiency, and customer satisfaction, the airline operates a wide network of domestic and international flights, serving millions of passengers annually. The company emphasizes a professional and friendly approach in all aspects of the airport and in-flight services, and values employees who contribute to a positive passenger journey from check-in to arrival.
The Customer Service Agent ro... Show More
The Customer Service Agent ro... Show More
Job Requirements
- Must be at least 18 years of age
- Must have a high school diploma, GED, or equivalent work experience
- Ability to read, speak, and understand the English language
- Ability to stand for long periods of time
- Must possess good communication skills and a friendly, outgoing personality in person and via telephone
- Possess entry-level computer skills
- Occasionally lift bags or items weighing between 50 and 70 pounds
- Pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
- Must be able to work nights, weekends, and holidays
Job Qualifications
- High school diploma, GED, or equivalent work experience
- Good communication skills
- Friendly and outgoing personality in person and via telephone
- Entry-level computer skills
- Ability to read, speak, and understand the English language
- Ability to work independently
Job Duties
- Greet and assist all customers in a prompt, friendly, and courteous manner over the phone and in person
- Announce both incoming and outbound flights
- Handle credit cards and personal check transactions with accuracy and properly account for all collections and conduct the appropriate airline close out procedures
- Accept and process checked baggage weighing up to 100 lbs and place them on conveyor belts
- Operate jetways to position them prior to aircraft arrival and lift, open, close, and secure aircraft doors
- Use airline computer systems to provide flight arrival and departure information, ticketing and flight boarding documents, lost or damaged baggage documentation, and cargo tracking information
- Escort unaccompanied minors and disabled passengers throughout the airport
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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