Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $17.00
Work Schedule
Weekend Shifts
Night Shifts
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
Job Description
This position is offered by an airport-based airline customer service team dedicated to enhancing the travel experience for all passengers. This team serves as the critical first point of contact for travelers, responsible for ensuring smooth and efficient airport operations through top-tier customer service and operational support. The airline is known for its commitment to reliable and customer-focused services, striving to provide safe, convenient, and comfortable flight experiences to a diverse clientele ranging from business travelers to families and leisure passengers. Employees in this role represent the airline’s brand and values and are key to maintaining a positive public image... Show More
Job Requirements
- must be at least 18 years of age
- must have a high school diploma, ged, or equivalent work experience, and a high degree of attention to detail
- ability to read, speak, and understand the english language
- ability to stand for long periods of time
- must possess good communication skills and a friendly, outgoing personality in person and via telephone
- possess entry-level computer skills
- occasionally lift bags or items weighing between 50 and 70 pounds
- pass an extensive post offer pre-employment background check, including fingerprinting and a criminal history record check required by federal law
- must be able to work nights, weekends, and holidays
Job Qualifications
- high school diploma, ged, or equivalent work experience
- proficient in entry-level computer skills
- excellent communication skills
- friendly and outgoing personality
- ability to speak, read, and understand english
- experience in customer service preferred
Job Duties
- greet and assist customers promptly and courteously over phone and in person
- announce incoming and outbound flights
- handle credit card and personal check transactions accurately and conduct airline close out procedures
- accept and process checked baggage up to 100 lbs
- operate jetways and secure aircraft doors
- use airline computer systems for flight information, ticketing, and baggage documentation
- stand and work in one location for up to four hours
- escort unaccompanied minors and disabled passengers throughout the airport
- work independently without direct supervision
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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