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Job Overview
Employment Type
Part-time
Hourly
Compensation
Hourly
Range $14.25 - $18.50
Work Schedule
Standard Hours
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
long term disability
short term disability
Life insurance
accident insurance
401k
Paid Time Off
Job Description
Bags, a Metropolis company, is a leading provider in the mobility and travel service industry, committed to transforming the travel experience for millions of passengers across North America and Europe. As part of the largest mobility network in these regions, Bags leverages innovative technology combined with a customer-first mindset to streamline and simplify the complexities of air travel. With over 23,000 employees operating in more than 4,000 locations, Bags is dedicated to optimizing key touchpoints such as baggage handling and check-in processes, significantly reducing the stress and inconvenience commonly associated with traditional travel. Their mission is to make every moment... Show More
Job Requirements
- Ability to work in the early morning rotation
- at least 6 months experience in a face-to-face guest service position preferred
- data entry and or computer experience preferred
- ability to communicate clearly with guests and clients
- ability to work in outside weather conditions required
- knowledge of the airline or travel industry preferred
- must be eligible to work in the United States
- must successfully pass the pre-employment criminal background screening
- must pass pre-employment drug testing process
Job Qualifications
- Ability to work in the early morning rotation
- at least 6 months experience in a face-to-face guest service position preferred
- data entry and computer experience preferred
- ability to communicate clearly with guests and clients
- knowledge of the airline or travel industry preferred
- must be eligible to work in the United States
- must successfully pass pre-employment criminal background screening
- must pass pre-employment drug testing process
Job Duties
- Greet guests warmly upon arrival
- assist guests with check-in of luggage and verify flight itineraries
- input guest information accurately
- process luggage check-in including payment handling
- weigh bags and charge for overweight luggage
- tag luggage with appropriate destination tags
- provide boarding passes, luggage claim tickets, and receipts
- secure luggage immediately after processing
- maintain excellent verbal and written communication
- uphold a positive, friendly, and professional manner
- organize and stock the concierge desk
- manage credit card payments from guests
- answer telephones and respond to guest inquiries
- perform simple addition related to transactions
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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