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Job Overview
Employment Type
Temporary
Part-time
Hourly
Compensation
Hourly
Range $14.50 - $18.75
Benefits
Medical insurance
Dental Insurance
Vision Insurance
flexible spending accounts
Long/short term disability insurance
Life insurance
accident insurance
401k
Paid Time Off
Job Description
Bags is a company operating under the Metropolis umbrella, renowned for being a key player within the largest mobility network in North America. Specializing in transforming the travel experience, particularly in airport environments, Bags dedicates itself to making every moment count for travelers on the go. The company leverages cutting-edge technology combined with a strong customer-first mindset, aiming to streamline critical travel processes such as baggage handling, check-in procedures, and other essential passenger touchpoints from curbside to gate. By doing so, Bags reduces the stress traditionally associated with travel and enhances the journey flow for millions of travelers.
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Job Requirements
- Follow company appearance guidelines
- Ability to lift up to 70 pounds
- Able to push luggage cages weighing up to approximately 100 pounds
- Work outdoors 100 percent of the time in varying weather conditions
- Ability to stand for up to eight hours continuously
- Regularly lift, carry, reach, push, and pull up to 75 pounds
- Occasionally bend, squat, and kneel
- Ability to walk approximately 50 percent of the shift
- Maintain a professional business-like image
- Clean shaven for men except fully-grown facial hair
- No visible tattoos or body piercings unless covered
- Wear clean and approved uniforms during shifts
- Meet additional appearance requirements as specified by management
Job Qualifications
- Ability to work early morning rotation
- At least six months experience in face-to-face guest service preferred
- Data entry and/or computer experience preferred
- Clear communication skills with guests and clients
- Ability to work outdoors in various weather conditions
- Knowledge of the airline or travel industry preferred
- Eligible to work in the United States
- Successful completion of pre-employment criminal background screening
- Successful completion of pre-employment drug testing
Job Duties
- Warmly greet guests as they approach the desk
- Assist guests with luggage check-in verifying flight itinerary and bag count
- Input guest information for new check-ins
- Process bag check-ins including charging credit cards as required
- Weigh bags to ensure compliance with weight limits and charge overweight fees
- Tag luggage appropriately with destination tags
- Provide boarding passes, luggage claim tickets, and receipts to guests
- Secure luggage immediately upon processing
- Maintain excellent verbal and written communication
- Keep a positive, friendly, and professional manner
- Organize and stock the concierge desk
- Manage payments received from guests
- Answer telephones and guest inquiries
- Perform simple addition for transaction accuracy
Job Criteria
Experience
Entry Level (1-2 years)
Job Location
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