Airport Concierge/Coordinator

Airport Butler is a premier meet and greet service provider operating in approximately twenty-five airports across the United States and Canada. Renowned for delivering exceptional luxury and concierge services, the company caters primarily to executives, celebrities, production companies, inexperienced travelers, families, and senior citizens. With a strong reputation for professionalism and first-class customer experience, Airport Butler is committed to ensuring a seamless and highly personalized airport journey for its clients. Their reach and expertise within the airport meet and greet arena make them a trusted name for travelers seeking comfort, efficiency, and a touch of luxury while navigating busy airports.

The role of Concierge Coordinator at Airport Butler is an exciting opportunity for service-oriented and enthusiastic individuals looking to join a dynamic team. This part-time position entails working around 25 to 30 hours per week, with flexible scheduling primarily focused on weekends to meet fluctuating client demands. As a Concierge Coordinator, you will take on the crucial responsibility of managing and coordinating limousine services to and from the airport for high-profile and diverse clients. Your main objective will be to ensure every detail of the client’s airport experience is flawlessly executed, enhancing their satisfaction and reflecting the high standards that Airport Butler upholds.

This role demands strong organizational skills, excellent communication, and a polished professional demeanor as you will be the face welcoming clients and managing driver logistics. Your duties include checking in limo drivers to confirm their punctuality and location correctness, verifying their adherence to dress and grooming standards, and personally greeting clients to escort them to their drivers. Confidentiality is paramount in this position, requiring discretion when handling client information while maintaining a warm and approachable attitude.

In addition to front-line responsibilities, the Concierge Coordinator must possess a deep knowledge of airport layouts to assist clients effectively and work collaboratively under the guidance of the Director of Airport Butler. The work environment can be fast-paced and require adaptability, stamina, and a resilient temperament to manage extended periods of standing and walking, as well as handling luggage weighing up to 70 pounds. Candidates must also demonstrate the ability to work independently under pressure while utilizing advanced computer and smartphone skills to manage schedules and communications efficiently.

Airport Butler values a passion for customer service, professionalism, and creativity in solving problems proactively. The ideal candidate will bring a positive attitude, a strong work ethic, exceptional organizational skills, and the ability to maintain composure amid stressful situations. Multilingual capabilities are considered a strong plus, opening doors to better serve a culturally diverse clientele. Airport Butler is committed to fostering a respectful, inclusive work environment that celebrates diversity and equality. Employment is offered without discrimination against race, color, religion, sex, national origin, sexual orientation, age, disability, or veteran status.

Salary for this role ranges between $21.50 and $23.80 per hour, reflecting the company’s investment in quality personnel who drive the exceptional experiences their clients expect. Working at Airport Butler means being part of a premium luxury service poised to make every airport visit memorable and effortless for clients from all walks of life.