Job Overview
Compensation
Type:
Salary
Rate:
Range $52,500.00 - $91,800.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
The hiring establishment is a premier Flight Kitchen service provider that specializes in delivering high-quality catering solutions to airlines. This company operates within the aviation and food service industry, focusing on coordinating and managing all aspects of in-flight catering and related logistics. Known for maintaining rigorous standards in food safety, quality control, and customer satisfaction, the Flight Kitchen ensures that airline passengers receive the best dining experiences while adhering to all regulatory requirements. The company emphasizes collaboration with airline partners, constantly adapting to new demands and expectations to sustain excellence in service delivery.
The role of the Administrative Manag... Show More
The role of the Administrative Manag... Show More
Job Requirements
- Bachelor’s degree in business administration, hospitality management, or related field
- Minimum 3 years of experience in airline catering or food service management
- Proficient knowledge of food safety regulations like FDA and HACCP
- Strong communication and interpersonal skills
- Experience in account management and vendor relations
- Ability to lead and motivate teams effectively
- Knowledge of inventory control and billing accuracy
- Familiarity with airline operations and scheduling
- Experience in budget management and cost control
- Proven ability to manage customer feedback and quality tracking
- Capacity to participate in company safety and quality initiatives
Job Qualifications
- Bachelor’s degree in business administration, hospitality management, or related field
- Proven experience in airline catering or food service management
- Strong knowledge of food safety regulations including FDA and HACCP
- Excellent interpersonal and communication skills
- Experience in account management and vendor coordination
- Leadership experience in managing and developing teams
- Proficient in inventory control and billing procedures
- Ability to analyze and respond to customer evaluations and feedback
- Understanding of airline operational requirements and scheduling
- Skilled in budget planning and cost control
- Familiarity with quality tracking and safety compliance initiatives
- Competence in using business performance systems such as Global Performance System (GPS)
- Ability to work collaboratively across departments and with airline partners
Job Duties
- Account management for all airline accounts, office supplies, auxiliary vendor accounts
- Develop and maintain an excellent relationship with the assigned account(s) and act as a liaison between the Flight Kitchen, the airlines, and local operations
- Ensure accurate billing and provisioning to the airline
- Maintain daily par levels and inventory control in accordance with customer standards
- Ensure equipment inventory is taken in a timely and accurate manner
- Ensure the on-time departure of all flights using catering guidelines
- Support the respective departments regarding all airline cycle changes
- Monitor and ensure compliance with customer specifications and equipment, policies, and procedures (Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP) etc.) in cooperation with the responsible Quality Manager
- Maintain customer specifications and monitor changes
- Ensure that the airlines measurement system is considered in each department
- Coordinate and participate in all Flight Kitchen evaluations by the customer
- Distribute evaluation feedback to department Managers and ensure response is provided in a timely manner
- Monitor and ensure Flight compliance with the airline's safety expectations
- Develop, document, and maintain flight attendant comment and delay database
- Support the Food Department in menu presentations as needed
- Assist in Chef tables with Food Safety
- Track quality scores
- Ensure par levels of local inventory and specific goods (supplies and services)
- Participate in special customer projects
- Ensure that the areas of responsibility is properly organized, staffed and directed
- Guide, motivate and develop the subordinate employees within the Human Resources Policy
- Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
- Make the company's values and management principles live in the department(s)
- Plan / Implement and control the cost budget in area of responsibility
- initiate and steer corrective actions in case of deviations
- Participate and support company sponsored initiatives such as Food Safety, HACCP, IFSC, Spring Shot, Employee Safety and etc.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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