Job Overview
Compensation
Type:
Salary
Rate:
Range $52,500.00 - $91,800.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Professional Development
performance bonuses
Job Description
The Flight Kitchen is a specialized facility dedicated to preparing and delivering high-quality meals for airline passengers. Renowned for its commitment to excellence, the Flight Kitchen operates as a vital partner to various airlines by ensuring all catering services meet stringent standards of quality, safety, and punctuality. The establishment is known for integrating state-of-the-art food safety protocols such as HACCP and adhering strictly to Food and Drug Administration (FDA) regulations, guaranteeing a premium culinary experience for travelers. The company fosters close collaboration with airline managers, catering teams, and quality assurance personnel to maintain seamless operations and customer satisfaction.
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Job Requirements
- Bachelor's degree in business administration or related field
- Minimum 3 years experience in airline catering or foodservice management
- Strong organizational and multitasking abilities
- Excellent verbal and written communication skills
- Knowledge of food safety regulations and industry standards
- Ability to work collaboratively with diverse teams and external stakeholders
- Proficiency in inventory and account management systems
- Demonstrated leadership qualities and people management skills
- Ability to handle customer feedback and resolve issues effectively
- Capacity to plan and control budgets
Job Qualifications
- Bachelor's degree in business administration, hospitality management, or related field
- Proven experience in airline catering or foodservice management
- Strong understanding of inventory control and account management
- Knowledge of FDA regulations and HACCP standards
- Excellent communication and interpersonal skills
- Demonstrated leadership and team development abilities
- Proficiency in budget planning and cost control
- Experience in quality assurance and customer service
- Ability to manage multiple priorities effectively
- Skilled in data management and database development
- Proficient in Microsoft Office and relevant software tools
Job Duties
- Account management for all airline accounts, office supplies, auxiliary vendor accounts
- Develop and maintain an excellent relationship with the assigned account(s) and act as a liaison between the Flight Kitchen, the airlines, and local operations
- Ensure accurate billing and provisioning to the airline
- Maintain daily par levels and inventory control in accordance with customer standards
- Ensure equipment inventory is taken in a timely and accurate manner
- Ensure the on-time departure of all flights using catering guidelines
- Support the respective departments regarding all airline cycle changes
- Monitor and ensure compliance with customer specifications and equipment, policies, and procedures (Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP) etc.) in cooperation with the responsible Quality Manager
- Maintain customer specifications and monitor changes
- Ensure that the airlines measurement system is considered in each department
- Coordinate and participate in all Flight Kitchen evaluations by the customer
- Distribute evaluation feedback to department Managers and ensure response is provided in a timely manner
- Monitor and ensure Flight compliance with the airline's safety expectations
- Develop, document, and maintain flight attendant comment and delay database
- Support the Food Department in menu presentations as needed
- Assist in Chef tables with Food Safety
- Track quality scores
- Ensure par levels of local inventory and specific goods (supplies and services)
- Participate in special customer projects
- Ensure that the areas of responsibility is properly organized, staffed and directed
- Guide, motivate and develop the subordinate employees within the Human Resources Policy
- Participate in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
- Make the company's values and management principles live in the department(s)
- Plan / Implement and control the cost budget in area of responsibility
- initiate and steer corrective actions in case of deviations
- Participate and support company sponsored initiatives such as Food Safety, HACCP, IFSC, Spring Shot, Employee Safety and etc.
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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