Job Overview
Compensation
Type:
Salary
Rate:
Range $52,500.00 - $91,800.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Career development opportunities
Employee safety programs
Job Description
The Flight Kitchen is a specialized food production and catering establishment dedicated to providing high-quality meals and services to airlines. Catering to the unique demands of aviation food service, this company operates under strict regulatory guidelines and customer specifications to ensure safety, quality, and timely delivery. The Flight Kitchen collaborates closely with multiple airlines to tailor menu options, manage inventory, and coordinate logistics to meet the dynamic requirements of flight schedules. As an industry leader, the Flight Kitchen emphasizes compliance with food safety standards such as the Food and Drug Administration (FDA) regulations and Hazard Analysis and Critical Control Points... Show More
Job Requirements
- Bachelor’s degree in business administration, hospitality management, or related field
- Minimum of 3 years of experience in account management or administrative roles within the airline catering or food service industry
- Demonstrated leadership and team motivation capabilities
- Strong knowledge of food safety regulations and compliance
- Excellent organizational and multitasking skills
- Effective communication and liaison skills
- Proficiency with inventory control and billing software
- Ability to work under pressure and meet tight deadlines
Job Qualifications
- Bachelor’s degree in business administration, hospitality management, or related field
- Proven experience in account management or administrative roles within the airline catering or food service industry
- Strong leadership and team management skills
- Excellent communication and interpersonal abilities
- Knowledge of food safety regulations and quality control standards such as FDA and HACCP
- Proficiency in inventory management and billing systems
- Ability to coordinate cross-departmental activities and manage multiple stakeholder relationships
- Strong problem-solving and organizational skills
- Experience in budget planning and financial oversight
- Competence in using performance management systems and participating in career development initiatives
Job Duties
- Account management for all airline accounts, office supplies, auxiliary vendor accounts
- Develop and maintain an excellent relationship with the assigned account(s) and act as a liaison between the Flight Kitchen, the airlines, and local operations
- Ensure accurate billing and provisioning to the airline
- Maintain daily par levels and inventory control in accordance with customer standards
- Ensure equipment inventory is taken in a timely and accurate manner
- Ensure the on-time departure of all flights using catering guidelines
- Support the respective departments regarding all airline cycle changes
- Monitor and ensure compliance with customer specifications and equipment, policies, and procedures (Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP), etc.) in cooperation with the responsible Quality Manager
- Maintain customer specifications and monitor changes
- Ensure that the airlines measurement system is considered in each department
- Coordinate and participate in all Flight Kitchen evaluations by the customer
- Distribute evaluation feedback to department Managers and ensure response is provided in a timely manner
- Monitor and ensure Flight compliance with the airline’s safety expectations
- Develop, document, and maintain flight attendant comment and delay database
- Support the Food Department in menu presentations as needed
- Assist in Chef tables with Food Safety
- Track quality scores
- Ensure par levels of local inventory and specific goods (supplies and services)
- Participate in special customer projects Leadership
- Ensure that the areas of responsibility is properly organized, staffed and directed
- Guide, motivate and develop the subordinate employees within the Human Resources Policy
- Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
- Make the company’s values and management principles live in the department(s)
- Plan / Implement and control the cost budget in area of responsibility
- initiate and steer corrective actions in case of deviations
- Participate and support company sponsored initiatives such as Food Safety, HACCP, IFSC, Spring Shot, Employee Safety and etc.
Job Location
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