Job Overview
Employment Type
Hourly
Compensation
Type:
Hourly
Rate:
Exact $16.00
Work Schedule
Rotating Shifts
Day Shifts
Weekend Shifts
Night Shifts
Benefits
Amazing employee flight privileges within the American Airlines global network
Training and development programs
Comprehensive health and life benefits
Job Description
Envoy Air Inc., a wholly owned subsidiary of the American Airlines Group, is a prominent regional airline company dedicated to providing exceptional regional flight services under the American Eagle brand. Founded in 1998 through the strategic merger of several smaller regional carriers, Envoy Air has established itself as one of the largest regional airlines in the world. Headquartered in Irving, Texas, the company boasts major hubs in Dallas/Fort Worth, Chicago, Miami, and a significant ground handling operation based in Los Angeles. As part of the globally recognized American Airlines network, Envoy Air is known for its commitment to safety, operational... Show More
Job Requirements
- Minimum age 18
- High school diploma, GED, or international equivalent
- Possess a valid, unexpired and unsuspended driver's license
- Ability to work rotating shifts including days, overnights, weekends, holidays, and rotating days off
- Flexible to work additional hours with short notice when operationally necessary
- Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs
- Must be customer focused, detail oriented, and interested about the airline industry
- Able to communicate in a clear, polite, and friendly manner
- Must be comfortable working with computers and ability to learn new computer programs
- Must be able to read, write, fluently speak, and understand the English language
- Authorized to work in the United States without sponsorship
Job Qualifications
- High school diploma, GED, or international equivalent
- Able to communicate in a clear, polite, and friendly manner
- Comfortable working with computers and ability to learn new computer programs
- Must be customer focused, detail oriented, and interested about the airline industry
- Must be able to read, write, fluently speak, and understand the English language
Job Duties
- Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
- Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
- Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
- Collaborate with the internal team to ensure passenger information is processed accurately and flights are sent out on time
- Listen to passengers and resolve their issues in accordance to company policies and procedures as a result of flight interruptions in a timely and friendly manner
- May work in the Baggage Service Office to track the location of baggage and handle passenger questions
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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