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Airline Tower Operations Manager

Job Overview

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Employment Type

Full-time
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Compensation

Type:
Salary
Rate:
Range $90,453.00 - $113,066.00
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
retirement savings plan
Employee Discounts
Training and development opportunities
work-life balance initiatives

Job Description

LSG Sky Chefs is recognized as one of the largest and most reputable airline catering and hospitality providers globally, delivering exceptional culinary and service experiences across North and Latin America. Having earned the prestigious title of "Airline Caterer of the Year in North America" for consecutive years 2023 and 2024, the company is driven by innovation, quality, and dedication from its talented workforce. Based in San Francisco, LSG Sky Chefs operates with a strong commitment to excellence in both product quality and customer service. The vibrant team culture and dynamic operational environment make LSG Sky Chefs a leading employer in... Show More

Job Requirements

  • 3-5 years of leadership experience in airline operations, airport logistics, or transportation dispatch
  • Direct experience collaborating with airline control towers, flight schedules, and airside service delivery
  • Strong leadership presence able to communicate clearly, assertively, and respectfully with union and non-union teams
  • Familiarity with airport ramp procedures, tarmac operations, and ground equipment management
  • Proficiency in routing or fleet software e.g., VPS, Telematics, TMS
  • Knowledge of compliance standards including FDA, DOT, FAA, HACCP, OSHA, and TSA
  • Bachelor's degree preferred or equivalent operations, military, aviation leadership experience
  • Good knowledge of Microsoft Office and Windows-based computer application

Job Qualifications

  • 3-5 years of leadership experience in airline operations, airport logistics, or transportation dispatch
  • Direct experience collaborating with airline control towers, flight schedules, and airside service delivery
  • Strong leadership presence with the ability to communicate clearly, assertively, and respectfully with union and non-union teams
  • Familiarity with airport ramp procedures, tarmac operations, and ground equipment management
  • Proficiency in routing or fleet software such as VPS, Telematics, or TMS
  • Knowledge of compliance standards including FDA, DOT, FAA, HACCP, OSHA, and TSA
  • Bachelor's degree preferred or equivalent operations, military, or aviation leadership experience
  • Good knowledge of Microsoft Office and Windows-based computer applications

Job Duties

  • Act as the primary liaison between LSG Sky Chefs and airline tower teams especially United Airlines to ensure seamless flight coordination and catering delivery
  • Lead day-to-day ground operations including ramp safety, vehicle dispatching, and time-critical loading/unloading near aircraft
  • Manage and develop a team of drivers, dispatchers, and logistics personnel with a focus on accountability, real-time decision-making, and performance
  • Monitor on-time performance (OTP) and proactively solve any issues in flight catering coordination, scheduling, or delivery
  • Enforce strict compliance with airport safety, FAA, TSA, DOT, FDA, USDA, and HACCP regulations
  • Collaborate with airline tower control, flight operations, and internal production teams to maintain tight delivery windows in a dynamic airside environment
  • Oversee equipment availability, fleet readiness, and scheduling for airside vehicle routing
  • Lead daily briefings with key stakeholders and represent the transportation function during airline audits or operational reviews

Job Location

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