Airline Ticketing Agent in LAX Airport - Starting Pay $21.28/hr with Health Coverage
Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $21.00
Benefits
Excellent Advancement Opportunities
Paid training
Dynamic Workplace
medical benefits
voluntary dental insurance
Vision Insurance
matching 401k plan
Amazon Incentives
Job Description
Hallmark Aviation Services is an established leader in the aviation ground handling industry, renowned for delivering best-in-class services to some of the world’s leading airlines. Operating primarily at Los Angeles International Airport (LAX), Hallmark Aviation has built a strong reputation for focusing on employee happiness and engagement, which in turn drives their superior service delivery. Known as an emerging leader in above-the-wing ground handling services, the company prides itself on maintaining a dynamic workplace where individuals are encouraged to learn, grow, and develop their careers within the aviation industry.
Hallmark's commitment to excellence is reflected not only in their cus... Show More
Hallmark's commitment to excellence is reflected not only in their cus... Show More
Job Requirements
- At least 18 years of age
- Eligible to work in the United States
- Eager to learn new skills
- Organized and logical thinker
- Make quick and rational decisions
- Effective in problem solving
- Able to adapt quickly to unforeseen situations
- Strong communication and listening skills
- Able to multitask in a dynamic environment
- Computer savvy
Job Qualifications
- High school graduate or GED equivalent
- Proficient in a major Computer Reservation System (CRS)
- Completed advanced courses in reservations and ticketing
- Trained in customer service excellence and passenger handling
- Proficient in Microsoft Office Suite including Word, Excel, and email applications
- Strong communication skills with fluency in English and local language
- Ability to professionally interact with high-profile passengers and airline personnel
Job Duties
- Supervise daily operations at airport kiosk or ticketing desk
- Handle ticketing and reservations accurately
- Promote and upsell ancillary services such as airport upgrades and extra legroom seats
- Educate customers about airline programs and benefits
- Monitor sales activity and ensure accurate cash and card reconciliation
- Manage passenger acceptance including special cases
- Proactively handle operational disruptions including rebooking and denied boarding
- Assist in various airport functions including check-in, boarding, lounge services, and ramp support
Job Location
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