Airline Customer Service Representative at DFW Airport (PM/Evening Shift)- $18.50/hr
Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
401k plan
Paid training
Travel perks
Amazon Incentives
Job Description
Hallmark Aviation is a distinguished provider of above-the-wing ground handling services, renowned for delivering best-in-class service to some of the world’s leading airlines. With a strong reputation built on excellence, Hallmark Aviation is a company that values its employees and places great emphasis on employee happiness and engagement. The company has earned recognition as an emerging leader in the aviation service industry, reflecting a deep commitment to the highest standards of customer care and operational efficiency. At the heart of Hallmark Aviation’s success is a team of highly skilled and engaging agents who are pivotal to its mission of providing... Show More
Job Requirements
- At least 18 years of age
- high school graduate or G.E.D equivalent
- eligible to work in the United States
- English proficient
- computer savvy
- able to multi-task
- good communication and listening skills
- ability to adapt quickly to unforeseen situations
- problem-solving skills
- organized and logical thinker
- eager to learn new skills
Job Qualifications
- High school graduate or G.E.D equivalent
- eligibility to work in the United States
- English proficiency
- ability to communicate effectively and listen attentively
- organized and logical thinker
- problem-solving ability
- computer savvy
- ability to make quick and rational decisions
- experience in customer service is a plus
- good interpersonal skills
- adaptability and resilience in dynamic situations
Job Duties
- Learn behind-the-scenes workings of an international airport
- rotate through check-in counter, lobby area, departure gate, customs, arrivals and other airport areas
- navigate various challenges and flight activities to ensure on-time performance
- professionally interact with high-profile passengers
- partner with port authorities, crew members, and airline personnel to ensure safe and secure travel experience
- adapt quickly to unforeseen situations and dynamic environment
- multi-task and carry out duties effectively
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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