Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Exact $18.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Flexible Schedule
Training and development opportunities
Job Description
The hiring organization specializes in providing comprehensive customer service and logistical support within the aviation industry. Known for its commitment to operational excellence, safety, and customer satisfaction, this company operates in a fast-paced environment managing the seamless coordination of flight preparations and ground operations. They support flights through various means including loading and unloading cargo, vehicle movement, and ensuring compliance with all safety and procedural standards. The company values teamwork, attention to detail, and adaptability as key factors for success in a high-pressure setting.
The role of Customer Service Representative in this context is critical to the efficient execut... Show More
The role of Customer Service Representative in this context is critical to the efficient execut... Show More
Job Requirements
- valid driver's license with a clean DMV record for 5 years
- ability to obtain SIDA badge and clear 10-year background verification
- experience driving large delivery trucks
- basic math skills
- ability to apply safety standards
- flexibility to work in a 24/7 environment including nights, weekends, and holidays
- ability to lift, push, pull, and move product, equipment, and supplies up to 50 pounds safely
- ability to work at heights
Job Qualifications
- high school diploma or equivalent
- experience driving large delivery trucks
- basic math skills
- ability to communicate effectively with flight crews and dispatch
- familiarity with flight diagrams and loading procedures
- ability to obtain SIDA badge
- ability to clear 10-year background verification
- valid driver's license with clean DMV record for 5 years
- physical fitness to lift, push, pull, and move products or equipment up to 50 pounds
- ability to work at heights
- flexibility to work nights, weekends, and holidays
- knowledge of safety standards
Job Duties
- set up flights
- read and understand flight diagrams and truck loading procedures
- load and unload trucks
- meet selected flights upon arrival to cater or approach aircraft
- supply flights as needed
- move vehicles
- perform truck and vehicle inspections
- check flights upon departure for 100% accuracy
- interact with flight attendants and brief crews
- handle flight attendant complaints and concerns
- resolve problems
- communicate any problems with flight to dispatch
- provide feedback to operations to identify root causes
- guide flights in and out of aircraft when needed
- perform basic housekeeping functions and comply with all customer service standard operating procedures
- work well with others under pressure
Job Location
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