Job Overview
Employment Type
Full-time
Compensation
Type:
Salary
Rate:
Range $55,500.00 - $97,100.00
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Employee Discounts
Career development opportunities
supportive work environment
Job Description
GAT Sky Cafe is a well-established aviation catering company operating at Austin International Airport, renowned for delivering exceptional catering services to various airlines. Our company prides itself on its commitment to quality, food safety, and outstanding customer service, playing a crucial role in enhancing the in-flight experience for passengers. We operate in a fast-paced, dynamic environment where precision, teamwork, and customer satisfaction are paramount. As part of the aviation supply chain, GAT Sky Cafe ensures that the culinary needs of airlines are met with impeccable standards, adhering strictly to regulations such as the Food and Drug Administration (FDA) requirements and... Show More
Job Requirements
- High school diploma or equivalent
- Minimum 2 years of experience in a related field
- Strong organizational skills
- Excellent communication skills
- Ability to build and maintain relationships with clients and internal teams
- Detail oriented with strong problem-solving abilities
- Knowledge of food safety and sanitation regulations
- Ability to work under pressure and meet deadlines
- Proficient in Microsoft Office and inventory software
- Valid work authorization
Job Qualifications
- High school diploma or equivalent
- Proven experience in account management or aviation catering operations
- Strong communication and interpersonal skills
- Knowledge of FDA and HACCP standards
- Proficient in inventory management and billing procedures
- Leadership experience with the ability to motivate and develop team members
- Ability to handle multiple accounts and prioritize tasks effectively
- Familiarity with airline operations and catering requirements
- Experience in budget planning and cost control
- Competence with computer systems and databases used in inventory and account management
Job Duties
- Account management for all airline accounts, office supplies, auxiliary vendor accounts
- Develop and maintain an excellent relationship with the assigned account(s) and act as a liaison between the Flight Kitchen, the airlines, and local operations
- Ensure accurate billing and provisioning to the airline
- Maintain daily par levels and inventory control in accordance with customer standards
- Ensure equipment inventory is taken in a timely and accurate manner
- Ensure the on-time departure of all flights using catering guidelines
- Support the respective departments regarding all airline cycle changes
- Monitor and ensure compliance with customer specifications and equipment, policies, and procedures (Food and Drug Administration (FDA), Hazard Analysis and Critical Control Points (HACCP) etc.) in cooperation with the responsible Quality Manager
- Maintain customer specifications and monitor changes
- Ensure that the airlines measurement system is considered in each department
- Coordinate and participate in all Flight Kitchen evaluations by the customer
- Distribute evaluation feedback to department Managers and ensure response is provided in a timely manner
- Monitor and ensure Flight compliance with the airline’s safety expectations
- Develop, document, and maintain flight attendant comment and delay database
- Support the Food Department in menu presentations as needed
- Assist in Chef tables with Food Safety
- Track quality scores
- Ensure par levels of local inventory and specific goods (supplies and services)
- Participate in special customer projects
- Ensure that the areas of responsibility is properly organized, staffed and directed
- Guide, motivate and develop the subordinate employees within the Human Resources Policy
- Participates in coaching the expanded Global Performance System (GPS) process, as well as additional career development activities to enhance the effectiveness and potential of the team
- Make the company’s values and management principles live in the department(s)
- Plan / Implement and control the cost budget in area of responsibility
- initiate and steer corrective actions in case of deviations
- Participate and support company sponsored initiatives such as Food Safety, HACCP, IFSC, Spring Shot, Employee Safety and etc.
Job Location
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