Air Logistics Controller

Job Overview

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Benefits

Access to DailyPay app for early pay
On the spot awards through Awardco Platform including gift cards
Multiple medical care options for full and part-time employees
Employee extras such as travel discounts, pet insurance, and discount shopping
Wellness programs available to all employees
401k program with company match
Opportunities for internal mobility and transfers

Job Description

Worldwide Flight Services (WFS) is a global leader in providing cargo handling, ground handling, and technical services to airlines and logistics companies. Operating across 164 airport locations in 18 countries and on 5 continents, WFS prides itself on delivering excellence in cargo shipment, luggage handling, business-to-customer delivery, and ensuring flights operate safely and on time. WFS is committed to the highest standards of customer service and operational efficiency, backed by expert teams in cargo, passenger, ramp handling, and technical services. WFS continually strives to innovate and lead the industry, ensuring that each employee contributes to these goals and the overall... Show More

Job Requirements

  • 2 years experience in data entry
  • High school, GED or international equivalent
  • Professionally handle inbound calls and outbound calls
  • Able to work under pressure and adapt to constant changes in procedures
  • Be willing to work overtime when needed
  • Detail oriented with exceptional communication skills

Job Qualifications

  • High school diploma, GED or international equivalent
  • 2 years experience in data entry
  • Proficient in customer service skills
  • Proficiency in Microsoft Office Excel is preferred
  • Knowledge of warehouse operations is preferred
  • Ability to type 35+ words per minute

Job Duties

  • Maintain inbound and outbound trucks activity logs
  • Professionally handle inbound calls and outbound calls
  • Monitor inbound and outbound flights, providing real-time updates to leadership
  • Adapt to constant changes in procedures
  • Create and send reports on time “in the loop”
  • Able to work under pressure and as part of a team
  • Knowledgeable of Amazon logistics system

Job Location

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