Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Weekend Shifts
Split Shifts
Benefits
DailyPay access
on the spot awards
medical insurance options
Travel Discounts
Pet insurance
wellness programs
401k plan with company match
Internal mobility opportunities
Job Description
Worldwide Flight Services (WFS) is a leading global company specializing in airport ground handling and cargo services across 164 airport locations in 18 countries and 5 continents. Known for its commitment to excellence and safety, WFS provides a comprehensive range of services including cargo handling, passenger services, ramp handling, and technical support. The company prides itself on delivering high-quality service to its customers, ensuring timely deliveries, secure operations, and efficient handling that supports the aviation industry worldwide. WFS fosters a culture of safety, responsibility, and teamwork among its employees as it strives to maintain its position as an industry leader... Show More
Job Requirements
- Must be at least 18 years of age
- Must possess clean driving record and valid driver's license
- Must provide proof of the legal right to work in the United States
Job Qualifications
- Typing skills with ability to type a minimum of 35 wpm
- English proficiency including reading, writing, speaking, listening
- Mental abilities such as visual observation and identification, mental rotation
- Interpersonal skills including customer service and dependability
- Work values including responsibility, honesty, integrity
- Knowledge of basic arithmetic and mathematics
- Comprehension of airway bill import procedures and government regulations
- Attention to detail and organization skills
- Ability to follow instructions from supervisor or lead agent
- Ability to work as an effective team member
- Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA)
- Office skills including file maintenance, basic computer knowledge, answering telephone quickly and ability to multi-task
Job Duties
- Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly
- Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents
- Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility or on hold
- Provide assistance to customers arriving to retrieve their documents and freight
- Collect appropriate charges and document method of payment
- Process "Customs Out" (proof of delivery) for every transaction before the customer's departure
- Assist in completion of MAWBS for over-the-counter shipments
- Confirm all bookings are accepted
- Confirm TSA mandatory screening
- Confirm Dangerous Goods (DG) have been checked within aircraft limits and follow specific procedure for DG shipments when received
- Data capture AWB information into airline system(s)
- Manifest flight based on information received from the warehouse
- Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft
- Verify post flight inventory with documents on hand
- File maintenance of all pertinent documents and records
- Prepare various reports (Irregularity, Weekly Import and/or Export Statistics)
- Answer incoming calls and respond to emails
- Demonstrate diligence required to maintain security under the Airport Police, TSA and United States
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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