Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $17.00 - $20.00
Work Schedule
Weekend Shifts
Split Shifts
Benefits
DailyPay app
on the spot awards
medical insurance options
Travel Discounts
Pet insurance
wellness programs
401K with company match
Internal mobility opportunities
Job Description
Worldwide Flight Services (WFS) is a globally recognized leader in the air cargo industry, offering comprehensive ground handling and cargo services across numerous international airport locations. Operating in 164 airports across 18 countries and five continents, WFS specializes in cargo handling, passenger services, ramp handling, and technical services. The company is dedicated to maintaining the highest level of operational excellence, safety, and security for its customers, ensuring timely delivery of cargo shipments, luggage, and business-to-customer deliveries while contributing to the on-time departure and arrival of flights. WFS is committed to fostering a diverse and inclusive work environment, and it proudly... Show More
Job Requirements
- Must be at least 18 years of age
- Must possess clean driving record and valid driver's license
- Must provide proof of the legal right to work in the United States
- Must be able to lift up to 50 lbs
- Must tolerate moderate to loud levels of noise within the work environment
- Must stand and remain standing for periods up to 3 hours without sitting
- Must demonstrate daily fitness for obligation without impairment due to illegal drugs, sleep deprivation, medication, or alcohol
- May be required to work irregular hours and/or shifts including split-shifts
- holidays and weekends
- overtime
- and extended hours
Job Qualifications
- High school diploma or equivalent
- Previous experience in cargo handling or import/export operations preferred but not required
- Typing skills with ability to type a minimum of 35 wpm
- Proficiency in English including reading, writing, speaking and listening
- Strong mental abilities such as visual observation and identification and mental rotation
- Excellent interpersonal skills including customer service and dependability
- Strong work values including responsibility, honesty and integrity
- Knowledge of basic arithmetic and mathematics
- Understanding airway bill import procedures and government regulations
- Excellent attention to detail and organizational skills
- Ability to follow instructions from supervisor or lead agent
- Ability to work effectively as a team member
- Ability to obtain U.S. Customs seal and license to drive on Airport Operational Area (AOA)
- Basic office skills including file maintenance, computer knowledge, telephone handling and multitasking
Job Duties
- Prepare documentation prior to flight arrival or flight departure, review, organize, make copies and distribute accordingly
- Travel to Airport Operational Area (AOA) to meet flight upon arrival or departure of flight to retrieve or drop off flight documents
- Notify Broker or Freight Forwarder on the Master Airway Bill (MAWB) of shipment's arrival at warehouse facility or on hold
- Provide assistance to customers arriving to retrieve their documents and freight
- Collect appropriate charges and document method of payment
- Process "Customs Out" (proof of delivery) for every transaction before the customer's departure
- Assist in completion of MAWBS for over-the-counter shipments
- Confirm all bookings are accepted
- Confirm TSA mandatory screening
- Confirm Dangerous Goods (DG) have been checked within aircraft limits and follow specific procedure for DG shipments when received, including when shipment is abandoned by consignee
- Data capture AWB information into airline system(s)
- Manifest flight based on information received from the warehouse
- Print flight manifest, cargo pallet message, deadload and NOTOC and deliver to the aircraft
- Verify post flight inventory with documents on hand
- File maintenance of all pertinent documents and records
- Prepare various reports (Irregularity, Weekly Import and/or Export Statistics)
- Answer incoming calls and respond to emails
- Demonstrate diligence required to maintain security under the Airport Police, TSA and United States
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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