Job Overview
Employment Type
Full-time
Part-time
Compensation
Type:
Hourly
Rate:
Range $15.00 - $19.00
Work Schedule
Rotating Shifts
Weekend Shifts
Night Shifts
Benefits
Access your pay when you need it through DailyPay app
On the spot awards offered through the Awardco Platform including gift cards and more
Multiple medical options for both full and part-time employees
Travel Discounts
Pet insurance
Discount shopping
wellness programs
401K Program
Opportunity for Internal Mobility and transfers
Job Description
Worldwide Flight Services (WFS) is a leading global provider of air cargo handling services and ground handling solutions. With an expansive presence, WFS operates in 164 airport locations across 18 countries and 5 continents, delivering exceptional service in cargo, passenger, ramp handling, and technical services. The company prides itself on its commitment to safety, security, and operational excellence, striving to lead the air transport services industry by supporting timely cargo deliveries, efficient luggage handling, dependable business-to-customer deliveries, and on-time flight operations. WFS family culture emphasizes teamwork, customer satisfaction, and industry leadership, making it an outstanding choice for aviation professionals seeking... Show More
Job Requirements
- High school diploma or GED equivalent
- At least 1 year of experience in customer service or related field
- Ability to work varied shifts, including weekends, holidays, and nights
- Strong verbal and written communication skills
- Ability to lift and handle baggage weighing up to 50 lbs
- Basic computer proficiency, including the ability to input data and use relevant software
- Stay up to date on recurrent training as assigned
- Ability to obtain and maintain airport security badge
- Ability to read, write, and speak the English language
Job Qualifications
- High school diploma or GED equivalent
- At least 1 year of experience in customer service or related field
- Strong verbal and written communication skills
- Basic computer proficiency, including the ability to input data and use relevant software
- Ability to obtain and maintain airport security badge
- Ability to read, write, and speak the English language
Job Duties
- Make reservations, issue tickets and itineraries, and compute fares for passengers
- Handle baggage check-in, collect excess baggage charges, and provide general travel information
- Assist passengers at boarding gates, including checking ticket validity and processing boarding procedures
- Manage arrangements for passengers holding reservations, standby travelers, and their luggage
- Determine flight close-out times and complete necessary flight documentation for accuracy
- Handle post-departure procedures, including invalidating tickets and finalizing reports
- Conduct lost and found activities, including tracing lost articles, updating passengers, and returning found items
- Process claims for lost or damaged baggage, including on-the-spot settlements for minor claims and forwarding larger claims to appropriate personnel
- Receive and process airfreight shipments, including determining routing, computing rates, and preparing documentation for domestic and international shipments
- Maintain inventory records for airfreight shipments, ensuring accuracy in warehouse, dispatch, and delivery processes
- Ensure compliance with site security protocols and report any breaches or suspicious activities to management or through the whistleblower program
Job Qualifications
Experience
Entry Level (1-2 years)
Job Location
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