Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $22.00 - $30.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
Paid holidays
Employee Discounts
Job Description
Compass is a leading real estate technology company committed to transforming the way people buy, sell, and live in real estate. With a strong presence in the industry, Compass blends innovative technology with exceptional customer service to empower their agents and improve the overall client experience. The company is renowned for its emphasis on creating a collaborative and dynamic work environment, fostering community engagement, and leveraging technology to streamline real estate processes. Located in Barrington, Rhode Island, this role is a fully in-office position, providing an excellent opportunity for candidates who thrive in a direct, interactive environment. Compass prides itself... Show More
Job Requirements
- Ability to work in the office during standard operating hours
- ability to lift up to 25 lbs
- 1-2 years previous experience in customer service, office management, hospitality, or operations
- great listening skills
- strong problem-solving and analytical skills
- strong verbal communication and presentation skills
- meticulous attention to detail
- highly organized
Job Qualifications
- 1-2 years previous experience in customer service, office management, hospitality, or operations
- previous experience in real estate a plus
- previous experience working with enterprise technology such as Zendesk, Salesforce, Confluence a plus
- great listening skills
- connects well with others
- empathetic of the customer's pain points
- a passion for creating community within a space
- encourages in-office interaction, bonding and engagement
- strong problem-solving and analytical skills
- strong verbal communication and presentation skills
- meticulous attention to detail
- highly organized
Job Duties
- Serve as the face of the office by welcoming guests, managing mail distribution, facilitating in-office event setup, and providing first-line support for office-related needs
- responsible for the overall appearance and organization of the office, maintaining supply inventory, and escalating facilities issues
- support the adoption of Compass technology and adjacent services by providing customers with 1:1 support
- provide basic marketing support by answering questions, creating collateral from templates, and being the liaison to marketing specialists for more complex support requests
- work collaboratively with other team members and departments to champion questions and feedback on behalf of agents
- answer basic questions and troubleshoot issues related to technology/devices, conference room hardware, enterprise systems, etc.
- provide ad-hoc administrative assistance as needed, such as sales meeting preparation, data entry, and office-wide communications
- be a culture carrier who inspires and empowers those around you with a positive and constructive approach to creating and implementing change
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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