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Agent Airport Operations

Job Overview

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Employment Type

Full-time
Part-time
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Compensation

Type:
Hourly
Rate:
Range $21.00 - $29.00
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Work Schedule

Rotating Shifts
Weekend Shifts
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Benefits

Access to DailyPay app allowing pay in advance
On the spot awards including gift cards
Multiple medical care options for full and part-time employees
Travel discounts and employee extras including pet insurance and discount shopping
Wellness programs available to all employees
401k program with company match
Opportunity for Internal Mobility and transfers

Job Description

Worldwide Flight Services (WFS) is a global leader in the air cargo and ground handling industry. Operating at 164 airport locations across 18 countries and 5 continents, WFS provides a wide range of services including cargo shipment handling, luggage management, business to customer delivery, and on-time flight operations. By integrating advanced technology and expert teams, WFS ensures the highest standards of safety, security, and operational excellence to support airlines and their passengers worldwide. Dedicated to maintaining industry leadership, WFS fosters a culture of professionalism and commitment across its diverse workforce spanning cargo, passenger, ramp handling, and technical service experts. The... Show More

Job Requirements

  • HS diploma GED or equivalent
  • Above average interpersonal and communication skills
  • Must be able to work under pressure
  • Must be able to work alone and use independent judgement
  • Capable of handling multiple tasks simultaneously
  • Ability to read write fluently speak and understand the English language

Job Qualifications

  • High school diploma GED or equivalent
  • Above average interpersonal and communication skills
  • Ability to read write fluently speak and understand the English language
  • Ability to concentrate on detail
  • Ability to learn PC applications and apply knowledge
  • Write legibly to complete forms and paperwork
  • Familiarity with personal computer software helpful
  • Reports to work on a regular and timely basis

Job Duties

  • Monitor inbound and outbound flight activity including computer data input and manual revisions
  • Prepare daily reports on domestic and international arrivals and departures including FIDS updates and inputting schedule and gate changes
  • Coordinate with departments and contractors for emergency situations and fuel stops at the terminal
  • Manage gate control and assign gates for charter flights
  • Notify Sky Caps for requests such as wheelchairs
  • Prepare and collect data via two-way radios and other means
  • Update schedules as needed to meet aircraft requirements
  • Maintain records of aircraft flights serviced and services performed
  • Monitor computers phone calls and surveillance cameras
  • Complete customer billing documents when necessary
  • Comply with WFS site security procedures for warehouse and other operations
  • Observe WFS staff security contractors and visitors activities
  • Report any security breaches suspicious activity or non-compliance with the site security plan to management or through the WFS whistleblower program

Job Qualifications

Experience

Entry Level (1-2 years)

Job Location

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