Job Overview
Employment Type
Full-time
Compensation
Type:
Hourly
Rate:
Range $16.00 - $21.00
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Paid vacation
paid sick days
401(k)
employee pet discounts
Job Description
VCA Animal Hospitals is a leading veterinary healthcare provider dedicated to delivering exceptional care to pets and their owners. With a commitment encapsulated in our mission statement, 'your pet's health is our top priority and excellent service is our goal,' we strive to exceed the expectations of each pet owner we serve. VCA operates a network of animal hospitals equipped with state-of-the-art facilities and staffed by compassionate professionals who are passionate about animal health and client service. Our team approach ensures that every pet receives personalized attention and the highest standards of veterinary care. We emphasize a professional and friendly... Show More
Job Requirements
- high school diploma or equivalent
- previous experience as a receptionist or in customer service
- excellent interpersonal and communication skills
- ability to manage multiple tasks efficiently
- basic computer proficiency
- attention to detail
- ability to work evening shifts
- reliability and professionalism
Job Qualifications
- high school diploma or equivalent
- experience in customer service
- strong communication skills
- familiarity with appointment scheduling systems
- basic knowledge of veterinary products and services
- ability to handle payments and fees
- proficiency in managing medical records
- capability to maintain cleanliness and orderliness
- ability to educate clients on pet care
- friendly and professional demeanor
Job Duties
- greeting visitors
- answering telephones
- guiding clients and their pets to exam rooms
- scheduling and confirming appointments
- placing outbound calls for follow-ups and prospective clients
- presenting and explaining fees
- processing payments
- recommending and obtaining products and services including prescriptions
- answering questions regarding products and services
- educating clients on general animal husbandry and non-medical pet care
- managing medical records, charts, reports and correspondence
- hospital maintenance including removal of animal waste
- ensuring facility cleanliness inside and outside
Job Qualifications
Experience
Mid Level (3-7 years)
Job Location
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