Aftercare Concierge in Ennis

Discovery MSO is a leading provider of behavioral health services dedicated to supporting adolescents and adults through their recovery journeys. With a commitment to delivering the highest standards of care, Discovery MSO operates fully accredited facilities recognized by the Joint Commission, ensuring comprehensive and quality treatment options. The company has been expanding nationwide, aiming to make a meaningful impact by providing accessible, reliable, and effective behavioral health treatments for individuals at any stage of their recovery. Discovery MSO’s focus on kindness, innovation, agility, and drive highlights its dedication not only to the success of its clients but also to fostering an empathetic and dynamic workplace.

We are currently seeking a dedicated Aftercare Concierge to join our Intensive Inpatient Program based in Ennis, TX. This is a full-time, exempt position offering an annual salary range of $45,000 to $55,000 with a schedule primarily Monday through Friday, including some weekends as needed. The Aftercare Concierge plays a crucial role in ensuring the continuity of care for clients as they transition from our treatment programs to outpatient services and community-based recovery support. This position involves close collaboration with clinical and case management teams to develop personalized discharge plans tailored to each client’s unique needs and goals.

In this role, you will act as a vital link between clients, their families, the clinical team, outpatient providers, and community resources. By coordinating referrals, confirming continuity of care, and facilitating communication among all parties involved, you help reduce risks of relapse and support sustained recovery. Your responsibilities include creating customized aftercare plans incorporating outpatient therapy, psychiatry, intensive outpatient and partial hospitalization programs, sober living, peer support, and alumni engagement initiatives.

You will manage detailed documentation and updates in electronic medical records (EMR), track post-discharge follow-up outcomes, and maintain comprehensive resource lists to assist clients effectively. Additionally, you will support smooth transitions by arranging appointments, transportation, and housing when needed, while advocating for client needs and preferences throughout the discharge planning process.

This role requires strong organizational and communication skills, empathy, and cultural competence to engage clients compassionately and effectively. Experience with behavioral health systems, recovery services, and familiarity with EMR systems are preferred qualifications. As part of a passionate and results-driven team, the Aftercare Concierge at Discovery MSO has the opportunity to make a profound difference in the lives of individuals and their families, contributing to safer, healthier, and more hopeful communities through expert aftercare coordination.