Job Overview
Employment Type
Temporary
Full-time
Part-time
Compensation
Salary
Range $40,500.00 - $65,600.00
Work Schedule
Flexible
Weekend Shifts
Benefits
flexible schedule
Cross-training opportunities
free park admission
exclusive company events
Team member discounts
Paid Time Off
Health Insurance
Job Description
Adventureland Park is a vibrant and dynamic theme park, part of the renowned Herschend family-owned company, which has a rich legacy spanning over 75 years. The Herschend family's journey began deep in an Ozark Mountain cave, transforming their discovery into one of the largest family-held themed attractions companies in the world. Adventureland, known for its thrilling rides, immersive environments, and exceptional hospitality, is committed to its core purpose: Bringing Families Closer Together by Creating Memories Worth Repeating®. This mission is brought to life through the dedication of passionate hosts who embody Heartspitality®, a unique blend of heart and hospitality aimed at making every guest feel valued and welcomed.
The Food & Beverage Supervisor role at Adventureland is an exciting opportunity for individuals eager to lead the daily operations of multiple food and beverage locations within the park. This position is integral to maintaining the highest standards of guest service, food safety, sanitation, and quality control. As a Food & Beverage Supervisor, you will oversee a team of hosts, ensuring that all preparatory and service tasks comply with both company policies and health department regulations. Beyond operational oversight, this role encompasses recruitment, scheduling, training, and performance management activities, ensuring a seamless and safe working environment for all F&B team members.
In this supervisory capacity, you will lead by example, modeling Adventureland's core values and fostering a supportive and motivated team atmosphere. Your expertise will extend to handling guest concerns with professionalism and positivity, managing inventory to minimize waste, and coordinating with warehouse and maintenance teams to ensure the efficient operation of all equipment and supplies. The position demands a strong safety mindset and the ability to maintain compliance with all state and local policies relevant to food preparation and service.
Adventureland Park values diversity and inclusivity, welcoming applicants from various backgrounds and encouraging bilingual skills, particularly in English and Spanish. The role also requires the capability to manage high-pressure situations, multitask effectively, and communicate clearly both verbally and in writing. Working conditions include both indoor and outdoor settings, requiring physical endurance and the ability to adapt to fluctuating weather conditions.
This role is ideal for candidates with previous experience in food service or quick-service restaurant environments, with a preference for those holding supervisory experience and familiarity with amusement or theme park settings. Adventureland offers competitive benefits such as flexible scheduling, cross-training opportunities across departments, free park admission on days off, and invitations to exclusive company events. Joining the Adventureland team means becoming part of a community dedicated to creating unforgettable guest experiences while enjoying a supportive and fun work atmosphere.
Overall, this Food & Beverage Supervisor position is a pivotal role within Adventureland, providing a unique blend of leadership, operational expertise, and guest service excellence within a family-friendly theme park setting. If you are passionate about hospitality and eager to contribute to a company that values heart and service, Adventureland Park is the perfect place to advance your career and make a meaningful impact.
The Food & Beverage Supervisor role at Adventureland is an exciting opportunity for individuals eager to lead the daily operations of multiple food and beverage locations within the park. This position is integral to maintaining the highest standards of guest service, food safety, sanitation, and quality control. As a Food & Beverage Supervisor, you will oversee a team of hosts, ensuring that all preparatory and service tasks comply with both company policies and health department regulations. Beyond operational oversight, this role encompasses recruitment, scheduling, training, and performance management activities, ensuring a seamless and safe working environment for all F&B team members.
In this supervisory capacity, you will lead by example, modeling Adventureland's core values and fostering a supportive and motivated team atmosphere. Your expertise will extend to handling guest concerns with professionalism and positivity, managing inventory to minimize waste, and coordinating with warehouse and maintenance teams to ensure the efficient operation of all equipment and supplies. The position demands a strong safety mindset and the ability to maintain compliance with all state and local policies relevant to food preparation and service.
Adventureland Park values diversity and inclusivity, welcoming applicants from various backgrounds and encouraging bilingual skills, particularly in English and Spanish. The role also requires the capability to manage high-pressure situations, multitask effectively, and communicate clearly both verbally and in writing. Working conditions include both indoor and outdoor settings, requiring physical endurance and the ability to adapt to fluctuating weather conditions.
This role is ideal for candidates with previous experience in food service or quick-service restaurant environments, with a preference for those holding supervisory experience and familiarity with amusement or theme park settings. Adventureland offers competitive benefits such as flexible scheduling, cross-training opportunities across departments, free park admission on days off, and invitations to exclusive company events. Joining the Adventureland team means becoming part of a community dedicated to creating unforgettable guest experiences while enjoying a supportive and fun work atmosphere.
Overall, this Food & Beverage Supervisor position is a pivotal role within Adventureland, providing a unique blend of leadership, operational expertise, and guest service excellence within a family-friendly theme park setting. If you are passionate about hospitality and eager to contribute to a company that values heart and service, Adventureland Park is the perfect place to advance your career and make a meaningful impact.
Job Requirements
- Must be at 18 years of age to comply with Iowa Child Labor Laws
- Ability to work flexible schedule including evenings, weekends, and holidays
- Must have reliable transportation to and from scheduled shifts
- Ability to comply with all uniform policies
- Must possess safety-oriented mindset and understand importance of complying with food preparation and serving regulations
- Must possess exceptional customer service skills with ability to resolve issues positively
- Must be able to speak with guests directly when other F&B leadership is not present
- Ability to handle high-pressure situations, meet deadlines and coordinate multiple priorities
- Must possess strong written and verbal communication skills
- Must possess strong attention to detail and problem-solving abilities
- Previous experience with POS technology and PCI compliance a plus
- Ability to stand, walk and remain on feet majority of workday
- Ability to occasionally stoop, twist, kneel, bend, squat or reach above shoulders
- Ability to withstand heat and humidity from food preparation equipment
- Ability to carry, push, pull, lift and hold objects weighing 30 pounds or more
Job Qualifications
- 1+ years of previous work experience in food service, quick service, or restaurant setting
- Previous supervisory experience a plus, preferably in a food or restaurant setting
- Previous amusement park, theme park, or waterpark experience a plus
- Ability to read, write, and speak fluent English
- Spanish or other bilingual language skills are a plus
Job Duties
- Supervise the daily operations of the F&B team and any other assigned departments
- Lead by example, attitude, and as a representation of Adventurelands core values
- Act as an approachable mentor and coach to all assigned hosts
- Become knowledgeable of performing the essential duties of all assigned F&B positions and backfill these positions when needed
- Participate in hiring, orientation, training, performance coaching, and discipline of assigned hosts
- Ensure compliance with Iowa law regarding meal and other breaks
- Assist with team scheduling and timekeeping activities
- Welcome all guests with a smile and positive attitude
- Perform opening and closing procedures including food preparation and cleanup
- Teach and enforce proper food safety guidelines adhering to company policy and health department requirements
- Maintain all alcohol safety practices when applicable
- Ensure compliance with company and industry policies to create a safe environment
- Handle and resolve escalated guest concerns positively
- Oversee quality controls and production of food items
- Manage inventory focusing on portion and waste controls
- Coordinate with warehouse on product and supply needs
- Coordinate with maintenance on equipment or physical plant needs
- Perform other duties assigned by leadership
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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