Adventureland Park - Bartender

Altoona, IA, USA|Onsite

Job Overview

Employment Type

Full-time

Compensation

Type:

Hourly

Rate:

Range $10.00 - $18.00

Benefits

Flexible Schedule

Ability to cross-train and learn unique skills across various departments

invitations to exclusive company-sponsored employee events throughout the season

Job Description

Herschend Family Entertainment is a celebrated company with a rich history spanning over 75 years, rooted deeply in the discovery of a magical Ozark Mountain cave. Founded on principles of family values and creating lasting memories, Herschend has grown to become the largest family-owned themed attractions company in the United States. The company boasts an impressive portfolio of 49 leading attractions and immersive experiences that engage audiences on a global scale. As a family-held enterprise, Herschend emphasizes a culture that values heart and hospitality – what they uniquely term Heartspitality. This blend of genuine care and exceptional service is central... Show More

Job Requirements

Must be at least 18 years of age to comply with Iowa Child Labor Laws
Ability to work flexible schedule, including evenings, weekends, and holidays
Ability to work until later hours of the night
Must have reliable transportation to and from your scheduled shift
Ability to comply with all uniform policies
Ability to refrain from on-the-job consumption of alcohol
Must possess safety-oriented mindset and understand the importance of complying with all state, and local beverage preparation and serving regulations
Must possess exceptional customer service skills, with an ability to resolve questions, problems, issues, and concerns in a positive and professional manner
Ability to positively engage with guests to promote sales and customer satisfaction
Previous experience with Point of Sale (POS) technology and PCI compliance a plus
Ability to follow direction, multi-task, and work as part of a team as well as independently

Job Qualifications

No education requirements for this position
1+ years of previous bartender experience highly desired but not required
Previous experience with alcoholic beverage serving and associated regulations would be helpful
Must be Bartender/Server Certified (TIPS) or become so within 30 days of hire
Ability to read, write, and speak fluent English
Spanish or other bilingual language skills are a plus

Job Duties

Greet guests in a friendly and professional manner as they approach the bar
Protect establishment and patrons by strictly adhering to company policy as well as all state/local Health Department regulations sanitation, safety, and alcohol beverage control policies
Maintain professional appearance and adhere to uniform standards
Present menus to guests and promote specials and/or specialty house drinks
Check guest identification to ensure that they meet the minimum age requirement for consumption of alcoholic beverages
Efficiently operate restaurant equipment (e.g., telephone, juice machine, soda fountain, etc.)
Maintain a knowledge of the menu items and assist guests by explaining how various menu items are prepared
Take guest orders, communicate orders to kitchen, and serve food and beverages in a friendly and professional manner
Periodically check on guests to ensure all needs and expectations are being met
Continuously monitor guests for potential intoxication and determine when alcohol service should cease
Adhere to all bar related TIPS safety training protocols
Utilize Point of Sale (POS) and registers to accurately run tabs, prepare checks, and successfully record all financial transactions
Store and stock refrigerators, ice machines, cups, straws, napkins and other service items as needed
Sanitize and clean service areas, bar tops, and surrounding bar areas, as needed
Manage to-go orders and retrieve them from the kitchen, as needed
Promptly escalate any maintenance issues, safety hazards, or emergencies to the proper authorities
All other duties assigned by leadership

Job Location

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