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Job Overview
Employment Type
Full-time
Hourly
Compensation
Hourly
Range $24.36 - $25.86
Work Schedule
Flexible
Weekend Shifts
Benefits
Medical insurance
Dental Insurance
Vision Insurance
Retirement Plan
Paid Time Off
Holiday pay
401(k) Employer Matching
Employee Discounts
Uniform cleaning
Employee Meals
Job Description
Four Seasons is a globally recognized leader in luxury hospitality. Known for its impeccable service standards and commitment to creating exceptional experiences, Four Seasons Hotels and Resorts operates a prestigious portfolio of properties worldwide. Each property is renowned for its elegant design, exquisite dining options, and personalized guest services, all driven by a passionate team dedicated to excellence. The company emphasizes a culture rooted in respect, collaboration, and the continuous development of its people, fostering an environment where employees are motivated to excel and contribute to memorable guest experiences.
The Four Seasons Hotel Chicago exemplifies this legacy of luxury an... Show More
The Four Seasons Hotel Chicago exemplifies this legacy of luxury an... Show More
Job Requirements
- Candidate must be fluent in English, both verbal and written
- Knowledge and ability to operate various electronic systems
- Passion for service in luxury hospitality
- Attention to detail and problem-solving skills
- Previous work experience in a free-standing Restaurant/Bar preferred
- Valid work authorization for the U.S.
Job Qualifications
- Fluent in English, both verbal and written
- Knowledge and ability to operate various electronic systems
- Service passion for luxury hospitality
- Attention to detail and problem-solving skills
- Previous work experience in a free-standing Restaurant/Bar strongly preferred
Job Duties
- Maintain the reception area and entrance in all aspects of stocking and cleanliness
- Retain all assigned wardrobe in accordance with established standards and uniform guidelines
- Work in an efficient and professional manner while maintaining a positive attitude and deliver superior guest service at all times
- Perform all assigned duties as detailed in your opening, afternoon and closing checklists
- Distribute the server’s slips (guest notes) and ensure any updates are given to servers and management promptly
- Check the blocking sheet to identify all regulars and VIP guests
- Use OpenTable when taking reservations and when checking on current or future reservations
- ensure accuracy when entering data into OpenTable
- Answer calls promptly to maximize the restaurant’s capacity
- Try to accommodate regulars and reservation requests of concierges
- Utilize all tables to achieve higher turnaround of guests
- Work closely with concierges and other agents to increase guest satisfaction
- Assume all other responsibility relating to operational items at the reception desk
- Complete all administrative duties competently, efficiently, thoroughly, and in a timely manner
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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