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Job Overview
Employment Type
Full-time
Compensation
Hourly
Range $21.00 - $23.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
flexible schedule
Job Description
This position is offered by a hospital setting where the Admission Coordinator plays a crucial role in managing front desk operations with an emphasis on patient admissions and reception duties. The hospital is a healthcare provider dedicated to delivering comprehensive medical care and support services to a diverse patient population including children, teenagers, and adults. As an integral link between patients, nursing units, and the intake department, the hospital prides itself on providing professional and compassionate care while maintaining operational efficiency. The facility encourages a work culture rooted in service excellence, confidentiality, and professional demeanor, ensuring all staff uphold the... Show More
Job Requirements
- High school diploma
- 1 to 3 years of experience in admissions or related department
- Experience verifying insurance
- Phone switchboard and typing/computer skills
- Strong communication skills
- Ability to multi-task and problem solve
- BLS CPR certification
- Hearing acuity sufficient to perform job functions
- Ability to articulate goals and objectives
- Normal visual acuity
- Writing skills sufficient to document in patient chart and complete reports
- Organizational skills
- Ability to lift up to 40 lbs
- Physical stamina for standing, walking, squatting, and sitting as required
- Age-specific patient interaction skills for children, teenagers, and adults
Job Qualifications
- High school diploma
- 1 to 3 years of experience working in admissions or related department
- Experience verifying insurance
- Phone, switchboard, typing, and computer skills
- Strong communication skills
- Customer service focus
- Ability to multi-task and problem solve
- Professional interactions with individuals
- BLS CPR certification
- Knowledge of Service Excellence principles
- Ability to maintain confidentiality
- Professional and interpersonal skills reflective of facility's mission
- Compliance with policies and procedures
- Organizational skills
Job Duties
- Verification of all insurances online and by phone
- Documentation and understanding of eligibility, co-pays, deductibles, and pre-existing terms
- Answers the switchboard in a highly professional manner
- Directs all phone calls to the appropriate department or staff
- Conducts the admission process with patients and/or families
- Explains admission forms and procures signatures
- Processes, copies, and distributes all forms timely
- Documents patient receipt of Patient Rights Booklet and Advance Directive information
- Compiles and computes admissions and discharges on daily census sheet
- Enters and deletes admission and discharge info into computer program
- Maintains and updates admission board for evaluations and appointments
- Receives mail and distributes appropriately
- Maintains postage machine and posts outgoing mail
- Maintains admitting area machines and calls for service
- Greets and directs visitors
- Attends mandatory trainings and in-services
- Follows Time and Attendance policies
- Performs related duties as assigned
- Represents facility professionally and courteously
- Maintains confidentiality
- Exhibits excellent service skills
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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