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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $19.11
Work Schedule
Standard Hours
Day Shifts
Benefits
competitive compensation
optional health insurance
Vision Insurance
Dental Insurance
Paid vacation
Paid sick leave
Paid federal holidays
401(k) Plan
Health and welfare pay
Job Description
Kelly Government Solutions, a division of Kelly Services, Inc., is a leading provider of workforce solutions dedicated to supplying experienced staff to the federal government and its key contractors, including both prime and small business entities. With a strong reputation for delivering specialized staffing services, Kelly Government Solutions offers talent acquisition in multiple fields such as engineering, IT, administrative, scientific, and healthcare professions. Their partnership with prestigious government organizations worldwide establishes them as a trusted and reliable agency in the public and private sectors. Kelly Government Solutions is committed to supporting its workforce by offering comprehensive benefits and resources that... Show More
Job Requirements
- Ability to complete a government MRPT public clearance background check
- At least two years’ work experience preferably in administrative or customer service roles
- High school graduate or equivalent
- Ability to lift up to 25-30 pounds occasionally
- Ability to sit or stand for long periods
- Ability to perform repetitive body movements including push, pull, reach, bend, and lift
Job Qualifications
- High school graduate or equivalent
- At least two years of work experience in an administrative or customer service field
- Proficient with Microsoft Office and office equipment
- Ability to complete government MRPT public clearance background check
- Strong attention to detail and organizational skills
- Excellent customer service and communication abilities
- Physical capability to perform repetitive movements and lift up to 30 pounds
Job Duties
- Process passport applications: receive, review, scan, data entry, print, mail, and archive
- Operate office equipment: scanners, mailers, and TDIS-PD system
- Provide customer service: assist applicants at counters, schedule appointments, and provide information
- Quality assurance: verify application completeness, document compliance, and fee accuracy
- Administrative tasks: file, data entry, cashiering, and receptionist duties
- Training and support: assist with agent training and maintain electronic records
- Resolve application discrepancies and undeliverable mail
- Generate correspondence and re-batch applications
- Assist with special projects as needed
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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