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Job Overview
Employment Type
Full-time
Benefits
Health Insurance
Dental Insurance
Paid Time Off
401(k) retirement plan
Employee Discounts
Professional development opportunities
inclusive work environment
Job Description
Renaissance Hotels, a prestigious brand under Marriott International, is renowned for providing exceptional hospitality experiences that connect guests to the unique spirit of the neighborhoods they visit. Located in the vibrant French Quarter of New Orleans, the Renaissance New Orleans Pere Marquette hotel blends rich cultural heritage with modern amenities to deliver memorable stays for both leisure and business travelers. This full-service hotel is committed to hospitality excellence and creating authentic experiences that inspire discovery and delight. As part of Marriott International, Renaissance Hotels uphold rigorous standards of guest service, inclusiveness, and professional growth opportunities. Our commitment extends beyond hospitality... Show More
Job Requirements
- High school diploma or equivalent
- Previous experience in hospitality or administrative roles preferred
- Proficiency with computers and standard office equipment
- Strong verbal and written communication skills
- Ability to multi-task and manage time effectively
- Professional demeanor and appearance
- Ability to assist persons with disabilities
- Willingness to adhere to company policies and procedures
- Ability to lift and move objects up to 10 pounds
- Availability for full-time schedule
Job Qualifications
- High school diploma or equivalent
- Excellent communication skills in both written and oral forms
- Proficiency in using computer systems including word processing, databases, and point of sale systems
- Strong organizational skills and attention to detail
- Ability to work effectively in a fast-paced hospitality environment
- Customer service experience preferred
- Ability to maintain confidentiality and uphold professional standards
- Multilingual skills beneficial
- Previous experience in hotel or administrative roles is a plus
Job Duties
- Serve as point of contact with clients and communicate via phone and email to respond to inquiries and requests
- Enter and retrieve information in computer databases using keyboard, mouse, or trackball to update files, records, and reservations
- Operate standard office equipment beyond computers
- Compose letters, memos, and other documents using word processors, spreadsheets, databases, or presentation software
- Transmit information or documentation via computer, mail, or fax, including reviewing and editing written information for accuracy and completeness
- Ensure compliance with company policies and procedures, maintain professional appearance and confidentiality of proprietary information
- Receive and acknowledge all guests according to company standards, anticipate and fulfill their service needs, assist persons with disabilities, and express genuine appreciation
- Communicate clearly and professionally with others, prepare and review documents accurately, answer telephones with proper protocol
- Cultivate and maintain positive working relationships with colleagues and support team goals
- Report accidents, injuries, and unsafe working conditions to management
- Execute other reasonable job duties as requested by supervisors
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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