Administrative Assistant/Medical Records Coordinator

Job Overview

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Employment Type

Full-time
Part-time
Temporary
Hourly
Internship
Consulting
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Benefits

Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional development opportunities
Employee assistance program
Flexible work schedule

Job Description

Easterseals Arkansas is a well-established nonprofit organization dedicated to providing comprehensive services to individuals with disabilities and special needs, particularly children requiring rehabilitation and support. With a strong commitment to enhancing quality of life, Easterseals Arkansas offers a wide range of programs designed to promote independence, health, and well-being. Their Children’s Rehabilitation Center (CRC) plays a vital role in delivering specialized care and support tailored to meet the unique needs of children and their families. The organization is known for integrating compassionate care with professional expertise, ensuring that children receive the best possible therapy and rehabilitation services in a supportive... Show More

Job Requirements

  • High school diploma or general education degree (GED)
  • three to five years administrative support experience with supervisory experience
  • ability to read and interpret documents such as safety rules, operating and maintenance instructions, and procedure manuals
  • ability to write routine reports and correspondence
  • ability to speak effectively before groups of customers or employees
  • ability to calculate figures such as discounts, interest, commissions, proportions, percentages, area, circumference, and volume
  • ability to apply concepts of basic algebra and geometry
  • ability to apply common sense understanding to carry out instructions furnished in written, oral, or diagram form
  • ability to deal with problems involving multiple concrete variables in standardized situations
  • knowledge of Microsoft Word Processing software and Excel Spreadsheet software
  • ability to type accurately 50 wpm
  • knowledge of medical terminology
  • ability to operate standard office equipment
  • strong interpersonal skills
  • ability to interact with the public in a positive manner.

Job Qualifications

  • High school diploma or general education degree (GED)
  • three to five years administrative support experience with supervisory experience
  • ability to read and interpret documents such as safety rules and procedure manuals
  • ability to write routine reports and correspondence
  • ability to speak effectively before groups
  • ability to calculate figures and apply basic algebra and geometry
  • ability to apply common sense understanding to carry out instructions
  • proficiency in Microsoft Word and Excel
  • ability to type accurately 50 wpm
  • knowledge of medical terminology
  • ability to operate standard office equipment
  • strong interpersonal skills
  • ability to interact positively with the public.

Job Duties

  • Open and close the lobby based on times set by the director or assistant director
  • ensure that the lobby, office and surrounding workspaces are maintained in a professional, safe, and organized manner
  • develop and maintain systems and procedures to ensure the office operates in an organized and efficient manner
  • greet, check-in, and provide support to all visitors
  • screen employees and visitors entering the building following approved guidelines, document screening results and communicate appropriately
  • receive and route all calls, messages, and emails to the appropriate staff
  • ensure requests for information are routed accordingly
  • assist with routine correspondence and mailings including reports, newsletters, calendars, statements, and summaries
  • prepare individualized program plans (IPP), maintain IPP binders, and obtain and file consents and authorizations
  • assist in mailing documents and correspondence to parents or guardians
  • maintain a contact list of individuals served and their families or guardians
  • order approved departmental supplies following purchasing procedures and maintain inventory
  • manage petty cash including documentation and balance sheets
  • prepare notebooks for admissions and discharges
  • create medical records charts and electronic folders for new individuals
  • complete and submit provider-led shared savings entity (PASSE) concurrent reviews
  • file program and financial records
  • maintain a neat, orderly, and secure medical records room
  • organize correspondence and medico-legal records
  • transcribe interdisciplinary team (IDT) notes
  • copy and disseminate requested medical/program information to other agencies
  • oversee security, preservation, and maintenance of confidential files
  • maintain rosters and card indexes on admitted and discharged clients
  • establish, maintain, and monitor residential records according to standards
  • conduct routine chart audits for compliance
  • supervise medical records staff including interviewing, hiring, training, assigning work, appraising performance, and addressing complaints
  • comply with all federal, state, and local laws and regulations including HIPAA
  • ensure confidentiality of protected health information
  • follow organizational policies and procedures in all tasks.

Job Location

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