Administrative Assistant/Customer Service/Account Specialist|$19–$21/hr|Full-Time|Woodridge, IL

Job Overview

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Employment Type

Full-time
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Compensation

Salary
Range $36,480.00 - $40,320.00
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Work Schedule

Standard Hours
Flexible
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Benefits

Health Insurance
Medical insurance
growth opportunities

Job Description

Elite Turf Systems and American Holiday Lights are reputable and expanding service-oriented companies located in Woodridge, IL. They are committed to delivering exceptional services to the greater Chicagoland area with a strong emphasis on building and maintaining robust customer relationships. Known for their reliable service and collaborative team culture, these companies have earned a solid reputation in their industry sectors. Elite Turf Systems specializes in turf management while American Holiday Lights focuses on seasonal lighting services, catering to both residential and commercial clients. Their growth trajectory requires an efficient office team to sustain and enhance operational workflow and client satisfaction.

This job opportunity is for a full-time Administrative Assistant position based out of Woodridge, IL, offering competitive pay ranging between $19 and $21 per hour, translating to approximately $760 to $840 per week. The role involves working Monday through Friday with schedule flexibility during peak seasons and opportunities for overtime work to accommodate seasonal demand. Benefits include medical insurance coverage and various growth opportunities within the companies.

The role of Administrative Assistant is crucial to ensuring smooth daily office operations. The successful candidate will manage critical administrative functions, including answering phones, responding to customer inquiries, and scheduling appointments. They will provide vital support to the executive team and office staff, handle client emails and requests, and maintain accurate customer accounts and CRM records. Building and fostering strong customer relationships is integral to this position, as is assisting with general administrative and office tasks as needed. This position suits professionals with experience in administrative support, customer service, office coordination, or account management, especially those accustomed to fast-paced office environments.

Day-to-day responsibilities emphasize multitasking, organizational skills, and strong communication abilities. The administrative assistant will act as a liaison between customers and service teams, facilitating efficient service delivery and client satisfaction. Additionally, proficiency in Microsoft Office applications like Outlook, Word, and Excel, along with familiarity with CRM systems, is preferred. The ideal candidate will be detail-oriented, possess problem-solving skills, and maintain a positive attitude when working in a dynamic office setting.

Overall, this position offers a rewarding chance to join two growing companies dedicated to providing excellent service and fostering a supportive team culture. Candidates looking to advance their careers in administrative and customer-facing roles will find opportunities to thrive and grow professionally while contributing to the companies' ongoing success.

Job Requirements

  • 2+ years administrative experience
  • 1+ year customer service experience (phone support)
  • strong computer skills (MS Office: Outlook, Word, Excel)
  • experience with CRM systems preferred
  • strong organization, multitasking, and communication skills
  • detail-oriented with problem-solving ability
  • positive attitude and ability to work in a fast-paced environment
  • flexibility for overtime or peak scheduling needs

Job Qualifications

  • 2+ years administrative experience
  • 1+ year customer service experience (phone support)
  • strong computer skills (MS Office: Outlook, Word, Excel)
  • experience with CRM systems preferred
  • strong organization, multitasking, and communication skills
  • detail-oriented with problem-solving ability
  • positive attitude and ability to work in a fast-paced environment

Job Duties

  • Oversee daily office operations and organization
  • answer phones and handle customer inquiries
  • schedule appointments and manage calendars
  • support executive team and office staff
  • respond to emails and process client requests
  • maintain customer accounts and CRM records
  • build and maintain positive customer relationships
  • assist with administrative and office tasks as needed

Job Criteria

Experience

Mid Level (3-7 years)


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