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Job Overview
Employment Type
Full-time
Compensation
Hourly
Exact $18.00
Work Schedule
Standard Hours
Benefits
Health Insurance
Dental Insurance
Paid Time Off
Retirement Plan
Professional Development
flexible schedule
Employee assistance program
Job Description
The University of Texas at Austin is a renowned public research university located at the heart of Austin, Texas. Known for its commitment to excellence in education, diversity, inclusiveness, and innovation, it serves a large and vibrant community of students, faculty, and staff. UT Austin is dedicated to fostering a supportive environment that encourages personal and professional growth among its employees and offers numerous opportunities across various departments. One such department, the Office of Graduate Admissions, plays a crucial role in managing the admission process, ensuring prospective graduate students are properly supported and welcomed throughout their application journey. This office... Show More
Job Requirements
- High school diploma or GED
- Three years of direct administrative experience
- Ability to manage multiple tasks and prioritize
- Effective communication skills
- Strong interpersonal skills
- Proficiency with Microsoft Office Suite
- Ability to work full-time in-person at UT Main Campus
- Eligible to work in the United States without sponsorship
- Ability to pass security background check
- Experience handling confidential information
Job Qualifications
- High school diploma or GED
- Three years of directly related experience with complex administrative functions
- Demonstrated adaptability and ability to work in a team setting
- Strong written and oral communication skills
- Strong interpersonal communication skills
- Ability to display tact and professionalism
- Excellent customer service skills
- Ability to work independently and meet strict deadlines
- Advanced knowledge of Microsoft Office Suite
- Bachelor’s degree preferred
- Familiarity with University of Texas administrative systems such as Mainframe, DEFINE, and Slate Technolutions CRM preferred
- Proven problem-solving and process improvement experience
- Experience working in a university environment and with diverse populations
Job Duties
- Serve as primary support for front desk operations, ensuring visitors are directed appropriately
- Open and maintain the Office of Graduate Admissions Center daily
- Work closely with the building manager on emergency management and facility matters
- Maintain office supplies inventory and submit purchase orders proactively
- Manage daily mail services and serve as backup for student employees
- Provide administrative support to Graduate Admissions Director and team, including scheduling and travel assistance
- Assist in creating and maintaining electronic filing systems and onboarding materials
- Organize and coordinate department meetings, retreats, and events
- Manage procard purchasing, reimbursements, and payment processes
- Respond to applicant questions via telephone and email
- Process fee waivers and departmental IDTs
- Resolve exceptions for GMAT, TOEFL, and GRE scores
- Merge student files and assist with admissions exceptions
- Support special projects as directed by the Director, coordinating across units
Job Criteria
Experience
Mid Level (3-7 years)
Job Location
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